Lab Computing Analyst Zifo
hace 1 mes
Job Summary:
We are seeking a highly skilled Technical Laboratory Services Specialist to join our team at Zifo. As a Technical Laboratory Services Specialist, you will be responsible for providing technical laboratory services, including multivendor instrument, information technology, and validation/compliance services when applicable. You will work with business users and managers of customers in conjunction with the internal Zifo support team.
Responsibilities:
* Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation.
* Manage lab computing aspects of installing new, retirement, and relocation of equipment.
* Implement Windows-based security.
* Ensure adherence to client's corporate policies through periodic reporting and compliance programs.
* Act as the technical support contact for field service engineers and external vendors.
* Provide technical subject matter expertise for new system validation and change management efforts.
* Document procedures, policies, troubleshooting, and best practices.
* Create and maintain a physical inventory of lab equipment, PCs, software, and any other information pertinent to the environment if applicable.
* Perform system preventative maintenances based on client's schedule, if applicable.
Requirements:
* Bachelor of Science in computer science, life science, or equivalent industry experience.
* 3+ years of relevant technical experience, including (but not limited to) Windows technologies, networking, remote computing, and backup systems.
* Excellent customer service skills complemented by an ability to listen to and interpret client requests.
* Ability to troubleshoot complex instrument and technology issues.
* Strong oral and written communication skills.
* Ability to identify, track, and complete tasks for multiple projects.
* Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code.
* Experience with virtual machine support (preferred).
* Experience with scientific instrumentation (preferred).
Benefits:
* Competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
* Opportunity to work with a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals, and other research-based organizations.
* Collaborative and dynamic work environment with a team of experts in science and technology.
* Professional development opportunities to enhance your skills and knowledge.
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technical laboratory services, please submit your application to join our team at Zifo.
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