Functional Analyst Support Specialist
hace 2 días
Oracle is seeking a highly skilled Functional Analyst Support Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and technical support for our SaaS products.
The ideal candidate will have a strong understanding of Oracle SaaS products and IT general technologies, including networking, database, programming, and cloud computing. They will also possess excellent problem-solving skills, strong communication abilities, and a customer-centric approach.
Key responsibilities will include troubleshooting and resolving complex techno-functional problems, identifying options for potential solutions, and creating logical and innovative solutions to complex problems. The successful candidate will also be responsible for establishing detailed program/application specifications, ensuring that all systems and requirements are adequately documented, and providing documentation to support the validation of customer applications.
We are looking for a self-driven and result-oriented individual with a strong willingness to learn new things and share them with others. The ideal candidate will have excellent English and Spanish verbal and written skills, as well as experience working with Microsoft Office suite of products.
As a Functional Analyst Support Specialist, you will have the opportunity to work closely with technical leads and end-users to ensure technical compatibility and user satisfaction. You will also be responsible for participating in a cooperative team environment, working with QA environments, and facilitating end-to-end testing.
We offer a dynamic and collaborative work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.
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