Lab Computing Specialist

hace 1 mes


Ciudad de México, Ciudad de México Zifo A tiempo completo
Job Title: Lab Computing Analyst

Zifo is seeking a highly skilled Lab Computing Analyst to join our team. As a Lab Computing Analyst, you will provide technical laboratory services, including multivendor instrument, information technology, and validation/compliance services when applicable.

Key Responsibilities:
  • Provide technical support for customer laboratory environments, including computers integrated with instrumentation.
  • Manage lab computing aspects of installing new, retiring, and relocating equipment.
  • Implement Windows-based security measures.
  • Ensure adherence to client corporate policies through periodic reporting and compliance programs.
  • Act as the technical support contact for field service engineers and external vendors.
  • Provide technical subject matter expertise for new system validation and change management efforts.
  • Document procedures, policies, troubleshooting, and best practices.
  • Create and maintain a physical inventory of lab equipment, PCs, software, and other relevant information.
  • Perform system preventative maintenance based on client schedules, if applicable.
Requirements:
  • Excellent customer service skills complemented by an ability to listen to and interpret client requests.
  • Ability to troubleshoot complex instrument and technology issues.
  • Strong oral and written communication skills.
  • Ability to identify, track, and complete tasks for multiple projects.
  • Knowledge of laboratory safety practices as defined by the company and/or customer site safety code.
Qualifications:
  • Bachelor of Science in computer science, life science, or equivalent industry experience.
  • 3+ years of relevant technical experience, including Windows technologies, networking, remote computing, and backup systems.
  • Excellent customer service skills complemented by an ability to listen to and interpret client requests.
  • Ability to troubleshoot complex instrument and technology issues.
  • Strong oral and written communication skills.
  • Ability to identify, track, and complete tasks for multiple projects.
  • Knowledge of laboratory safety practices as defined by the company and/or customer site safety code.
  • Experience with virtual machine support (preferred).
  • Experience with scientific instrumentation (preferred).
Benefits:

Zifo offers a competitive compensation package, including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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