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Luxury Client Advisor

hace 2 meses

Ciudad de México, Ciudad de México Bottega Veneta Servicios S de RL de CV A tiempo completo
Job Description

About the Role:

We are seeking a highly skilled and motivated Client Advisor to join our dynamic team at Bottega Veneta Servicios S de RL de CV. As a Client Advisor, you will play a crucial role in delivering exceptional customer service and driving sales growth.

Key Responsibilities:
  • Meet and Exceed Sales Goals: Develop and implement strategies to meet and exceed monthly sales targets, focusing on client outreach, appointment setting, and upselling/cross-selling opportunities.
  • Client Relationship Building: Establish and maintain strong relationships with clients, providing personalized service and ensuring a seamless shopping experience.
  • Product Knowledge: Develop and maintain in-depth knowledge of Bottega Veneta products, including collections, features, and benefits.
  • Store Operations: Assist with store opening and closing procedures, maintain visual standards, and ensure a clean and organized store environment.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, share knowledge, and provide support as needed.
Requirements:
  • Experience: 1-2 years of previous retail sales experience in a customer service-related field, preferably in a luxury environment.
  • Sales Skills: Proven ability to consistently achieve and exceed sales goals and KPIs.
  • Communication: Excellent verbal and written communication skills, with the ability to effectively communicate with clients and colleagues.
  • Product Knowledge: Strong knowledge of fashion trends, luxury products, and brand history.
  • Availability: Availability to work closing shifts, weekends, and holidays as required.
Why Join Us:

Bottega Veneta Servicios S de RL de CV is a leading luxury fashion brand committed to delivering exceptional customer service and driving sales growth. As a Client Advisor, you will have the opportunity to work with a dynamic team, develop your skills, and contribute to the success of our business.