Senior Commercial Operations Manager
hace 1 mes
North American Stamping Group is an Equal Opportunity Employer. It is our policy to provide employment, training, promotion, and other conditions of employment without regard to race, color, religion, national origin, sex, age or status as a qualified individual with a disability or other status protected by law.
**Job Summary:**
We are seeking a highly skilled Senior Commercial Operations Manager to lead and manage commercial activities for programs from internal kick-off of new business award through end of production. The ideal candidate will have a strong background in sales, project engineering, and cost management, with experience in the automotive industry or relevant field.
**Key Responsibilities:**
1. Support the Business Development Manager in managing commercial activities for programs from internal kick-off of new business award through end of life.
2. Serve as the primary contact to program buyers to manage commercial aspects of awarded business.
3. Provide call reports of customer visits and actions required to support responsible activities.
4. Assist in securing new business in coordination with the Business Development Manager as applicable.
5. Collect information on potential competition, new technologies, services, processes, markets, and advise the organization of any factors that may limit business opportunities for NASG.
6. Support commercial and operations by working within NASG's ERP and ensuring data accuracy.
7. Lead VA/VE's with the customer and the internal organization.
8. Process periodic price updates as tied to LTA's, material adjustments, etc.
A. Obtain and analyze data (drawings, supplier quotes, engineering changes, etc.), obtain quotes for ECNs, and negotiate with the customer.
1. Coordinate existing program quote activity at all stages for materials, components, and tooling.
2. Provide clear explanations for quote strategies.
3. Make quotations for existing business.
4. Correspond with customers on pricing details and negotiate on piece price and tooling.
5. Verify pricing conforms to NASG standards and is accurate.
6. Develop and determine intercompany pricing (including changes) for components.
7. Using data, lead and conclude negotiations and establish contracts (Tooling Order and Blanket Purchase Orders) in a timely manner for developing programs.
8. Recommend improvements to internal sales quotation processes.
9. Compare existing program sales quotation with Cost Planning (CP) calculations to ensure profitability and/or identify delta items.
B. Serve as the primary contact to multiple customers/buyers and act as a liaison between the NASG Corporate Sales Office and its customers.
1. Support the manufacturing facility for commercial issues during pre-launch, launch, and during program life.
2. Identify and recommend corrective and preventative actions and continuous improvements.
3. Earn the trust of customers by consistently performing and solving issues that satisfy their needs for quality, content, and timeliness.
4. Follow up on customer purchase orders for tracking and payment.
5. Provide and explain price detail information to internal management and the customer.
6. Manage the schedule and ensure a clear understanding of cost structure in preparation of customer paperwork.
C. Maintain profit tracking of each program through each engineering change level.
1. Provide financial status of each program (profit and loss) for piece price and tooling status.
2. Submit estimates and quotations to the customer for potential Engineering Change Instructions (ECI).
3. Establish sales recovery associated with ECIs and for budget purposes.
4. Review ECI requests for financial impact and approve changes once financial responsibility has been identified.
5. Submit customer forms for pricing changes when ECIs are implemented.
6. Calculate and report financial feedback for Value Analysis/Value Engineering (VA/VE) ideas and pre-ECI documents. Proactively drive VA/VE identification and implementation to increase margins.
7. Communicate all appropriate updates of ECNs using NASG processes and systems.
D. Visit NASG plants and customers to ensure relationships are developed and maintained.
The estimated salary for this position is $80,000 - $110,000 per year, depending on experience and qualifications.
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