Customer Quality Assurance Specialist
hace 3 días
Location: Hermosillo, Sonora.
Job SummaryThe Customer Quality Engineer will provide quality engineering support to OEM Automotive Assembly and Tier 1 customers. This role requires strong communication skills, computer literacy, and the ability to interface with customers.
Key Responsibilities- Schedule regular visits to OEM and Tier 1 Customer manufacturing facilities to develop customer relationships and improve product quality.
- Perform first-level analysis of non-conformances and verify suspect products.
- Communicate with customers and expedite non-confirming material back to Aptiv same day.
- Input return part information into the QSYS system and provide technical support.
- Conduct initial 24-hour containment and coordinate additional containment as needed.
- Monitor and negotiate Global Customer Database Return Parts Per Million (PPM) rates.
- 3-5 years of related work experience.
- Training in Computer Application.
- Technical training and/or related experience.
- Automotive manufacturing experience.
- Intermediate-advanced English.
- College degree.
- College degree with a Major in Engineering.
- Quality Engineering training.
- Problem Solving training.
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