Support Specialist for Customer Identity Solutions

hace 3 días


Ciudad de México, Ciudad de México Okta, Inc. A tiempo completo

Secure the Future with Okta

Okta, Inc. seeks a talented Support Specialist for Customer Identity Solutions to join our team. As a key member of our Customer Support team, you will play a crucial role in delivering exceptional support to our customers who have implemented the Customer Identity SaaS solution.

Responsibilities:

  • Provide timely and effective support to customers, resolving technical and non-technical issues.
  • Operational management of Support tickets, ensuring high levels of customer satisfaction.
  • Build and maintain strong relationships with clients, driving customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to achieve customer satisfaction and exceed expectations.
  • Contribute to and maintain the repository of product area-specific knowledge and promote a culture of team knowledge sharing and collaboration.

Requirements:

  • 5+ years of technical support and software development experience or 2-5 years of experience in a business or technical analyst role for medium to large-scale business software implementation projects.
  • Strong analytical and problem-solving skills.
  • Self-starter with ability to quickly come up to speed on complex concepts.
  • Excellent written and verbal communication skills in English.

What We Offer:

  • Opportunity to work with a leading identity security company.
  • Collaborative and dynamic work environment.
  • Professional growth and development opportunities.


  • Ciudad de México, Ciudad de México Entrust Corporation A tiempo completo

    Unlocking Identity SolutionsAt Entrust Corporation, we're looking for a skilled Identity Solutions Specialist to join our team. As a Sales Engineer, you'll play a critical role in translating complex business identity problems into practical, technical design solutions. You'll partner with our Sales teams to discover customer user verification and fraud...


  • Ciudad de México, Ciudad de México Okta, Inc. A tiempo completo

    Job Title: Technical Architect, Customer IdentityOkta, Inc. is seeking a highly skilled Technical Architect to join our Customer Identity team. As a Technical Architect, you will be responsible for designing and implementing secure and scalable identity solutions for our customers.Job Summary:The Technical Architect will work closely with our customers to...


  • Ciudad de México, Ciudad de México Okta, Inc. A tiempo completo

    Job Title: Technical Architect, Customer IdentityOkta, Inc. is seeking a highly skilled Technical Architect to join our Customer Identity team. As a Technical Architect, you will be responsible for designing and implementing secure and scalable identity solutions for our customers.Job Summary:The Technical Architect will work closely with our customers to...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Sailpoint Identity Security SolutionsNuvit Service is seeking a highly skilled Sailpoint Identity Security Specialist to join our team. As a Sailpoint Identity Security Specialist, you will be responsible for configuring and implementing Sailpoint's identity security solutions to ensure secure access to our organization's resources.Key...


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    Position Overview and Qualifications The IT Sales Operations Specialist plays a crucial role in the Relational sector (Public), assisting throughout the purchasing journey. This includes responsibilities such as managing inventory and backlog, providing customer support, and preparing quotes and proposals. Your contribution will enhance the customer...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Sailpoint Identity Security SolutionsNuvit Service is seeking a highly skilled Sailpoint Identity Security Specialist to join our team. As a Sailpoint Identity Security Specialist, you will be responsible for configuring and implementing Sailpoint's identity security solutions to ensure secure access to our organization's resources.Key...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Sailpoint Identity Security SolutionsNuvit Service is seeking a highly skilled Sailpoint Identity Security Specialist to join our team. As a Sailpoint Identity Security Specialist, you will be responsible for configuring and implementing Sailpoint IIQ solutions to ensure robust identity security for our clients.Key Responsibilities:Configure and implement...


  • Ciudad de México, Ciudad de México Okta, Inc. A tiempo completo

    Unlock the Power of IdentityOkta, Inc. is seeking a highly skilled Technical Architect to join our team. As a Technical Architect, you will be responsible for designing and implementing Okta's industry-leading cloud identity platform for our customers.Key Responsibilities:Review and lead the gathering of business, functional, and technical requirements for...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    About the RoleWe are seeking a highly skilled Sailpoint Identity Security Specialist to join our team at Nuvit Service. As a key member of our team, you will be responsible for configuring and implementing Sailpoint IIQ solutions to ensure robust identity security for our clients.Key ResponsibilitiesConfigure and implement Sailpoint IIQ solutions to...


  • Ciudad de México, Ciudad de México Okta, Inc. A tiempo completo

    About the RoleOkta is seeking a highly skilled Technical Support Specialist to join our Customer Identity Cloud team. As a Technical Support Specialist, you will be responsible for providing complex support services to our customers who have implemented the Customer Identity SaaS solution.Key ResponsibilitiesResolve technical and non-technical customer...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Sailpoint Identity Security SolutionsNuvit Service is seeking a highly skilled Sailpoint Identity Security Specialist to join our team. As a Sailpoint Identity Security Specialist, you will be responsible for configuring and implementing Sailpoint IIQ solutions to ensure robust identity security for our clients.Key Responsibilities:Configure and implement...


  • Ciudad de México, Ciudad de México Lionbridge A tiempo completo

    Job Title: Customer Support SpecialistLocation: Mexico City, MexicoEmployment Type: Full-Time On-SiteCompany: Lionbridge GamesAbout Us: Lionbridge Games is a team of forward thinkers, passionate gamers, and detail-oriented experts. We deliver the gaming experiences services and gamers envision, without compromise.**Job Summary**:We are seeking a highly...


  • Ciudad de México, Ciudad de México Okta, Inc. A tiempo completo

    About the Role:Okta is seeking a seasoned technical specialist to join our team as a Technical Support Engineer. As a key member of our support team, you will be responsible for providing technical guidance and support to our enterprise customers, ensuring they have a seamless experience with our cloud identity solutions.Key Responsibilities:Provide...


  • Ciudad de México, Ciudad de México Okta, Inc. A tiempo completo

    About OktaOkta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and...


  • Ciudad de México, Ciudad de México Bastian Solutions A tiempo completo

    Sales Order Support Specialist**Job Overview**The Sales Order Support Specialist will play a crucial role in ensuring seamless operations for US Teams while working remotely from Mexico. Key responsibilities include accounting, customer service, and administrative support. This position will aid in order processing, address customer inquiries, and...


  • Ciudad de México, Ciudad de México Mycronic USA A tiempo completo

    Job SummaryMycronic USA is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our sales and order fulfillment process, you will be responsible for ensuring a seamless customer experience.Key ResponsibilitiesEstablish and maintain the customer order management systemReceive and audit orders to ensure accuracyCoordinate...

  • Sensor Sales Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Motorola Solutions A tiempo completo

    Job Title: Sensor Sales SpecialistMotorola Solutions is seeking a highly motivated and experienced Sensor Sales Specialist to join our team in Mexico and Andean regions. As a Sensor Sales Specialist, you will be responsible for supporting our Motorola Solutions Enterprise sales teams to close Sensor sales across their channel partners and end-user...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Identity and Access Management (IAM) RoleThe IAM Manager will be responsible for ensuring the efficient operation of Identity, Privilege, and Access management in compliance with regulations, policies, and processes to support Nuvit Service's business, security, and IT operations integrity.Key Responsibilities* Analyze customer requirements and collaborate...


  • Ciudad de México, Ciudad de México Manatal Co LTD A tiempo completo

    {"title": "Customer Support Executive", "description": "Join Our Team as a Customer Support ExecutiveAt Manatal Co LTD, we are seeking a highly skilled and motivated Customer Support Executive to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and support to our clients.As a Customer...


  • Ciudad de México, Ciudad de México Ki Industries A tiempo completo

    **Customer Support Specialist at Ki Industries****About Ki Industries****About the Job**We are seeking a highly skilled Customer Support Specialist to join our team at Ki Industries. As a key member of our customer service team, you will play a crucial role in providing exceptional service to our existing customer base by working closely with various...