Customer Support Specialist

hace 6 días


Ciudad de México, Ciudad de México Lionbridge A tiempo completo

Job Title: Customer Support Specialist

Location: Mexico City, Mexico

Employment Type: Full-Time On-Site

Company: Lionbridge Games

About Us: Lionbridge Games is a team of forward thinkers, passionate gamers, and detail-oriented experts. We deliver the gaming experiences services and gamers envision, without compromise.

**Job Summary**:

We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our players, resolving technical issues, and ensuring a positive gaming experience.

**Key Responsibilities**:

- Respond to player inquiries, concerns, and technical issues with a focus on delivering outstanding customer support.

- Assist players with game-related questions, troubleshooting, and account issues.

- Maintain a polite and professional tone in all interactions, showing empathy and understanding towards player concerns.

- Collaborate with the team to escalate complex issues and ensure timely resolution.

- Document and report recurring player issues to the senior support team.

- Contribute to the development of player support resources, such as FAQs and tutorials.

- Stay informed about game updates, changes, and known issues to provide accurate information.

**Requirements**:

- Strong communication and interpersonal skills.

- Passion for gaming and a good understanding of game mechanics.

- Ability to learn quickly and adapt to changing support needs.

- Basic technical proficiency and the ability to troubleshoot common gaming issues.

- High school diploma or equivalent; relevant certifications or coursework is a plus.

**Compensation**:

18,000.00 MXN/Monthly



  • Ciudad de México, Ciudad de México Ki Industries A tiempo completo

    **Customer Support Specialist at Ki Industries****About Ki Industries****About the Job**We are seeking a highly skilled Customer Support Specialist to join our team at Ki Industries. As a key member of our customer service team, you will play a crucial role in providing exceptional service to our existing customer base by working closely with various...


  • Ciudad de México, Ciudad de México Swapcard A tiempo completo

    Support Specialist for EventsAt Swapcard, we're looking for a highly skilled and experienced Support Specialist to join our team. As a key member of our support team, you'll be responsible for providing exceptional support to our customers, ensuring their events run smoothly and successfully.Key Responsibilities:Provide timely and effective support to...


  • Ciudad de México, Ciudad de México Swapcard A tiempo completo

    Support Specialist for EventsAt Swapcard, we're looking for a highly skilled and experienced Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our customers, ensuring their events run smoothly and successfully.Key Responsibilities:Provide timely and effective support to...


  • Ciudad de México, Ciudad de México Mycronic USA A tiempo completo

    Job SummaryThe Customer Support Specialist plays a pivotal role in ensuring a seamless customer experience by providing support throughout the sales and order fulfillment process. This role ensures smooth order processing while handling order intake and verifying accuracy. The Customer Support Specialist will coordinate delivery timelines and arrange...


  • Ciudad de México, Ciudad de México Manatal Co LTD A tiempo completo

    Customer Support SpecialistManatal Co LTD is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our sales team, you will be responsible for delivering quality service support and helping our users find success through the use of our platform.Responsibilities:Supporting user experience and building strong relationships...


  • Ciudad de México, Ciudad de México RateHawk A tiempo completo

    {"h1": "Customer Support Specialist at RateHawk", "p": "We're a fast-growing international travel-tech company looking for a Customer Support Specialist to help us keep our clients happy and our operations smooth. As a key member of our team, you'll be responsible for resolving client issues, providing expert advice, and communicating with suppliers and...


  • Ciudad de México, Ciudad de México Aleph Integrated A tiempo completo

    **Job Overview**:We are seeking a skilled Customer Support Specialist to join our team at Aleph Integrated. This role will involve assisting customers with our online sign up process, analyzing customer complaints, and providing appropriate corrective actions.Key Responsibilities:Provide exceptional customer support via phone, email, and chatAnalyze customer...


  • Ciudad de México, Ciudad de México Mycronic USA A tiempo completo

    Job SummaryMycronic USA is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our sales and order fulfillment process, you will be responsible for ensuring a seamless customer experience.Key ResponsibilitiesEstablish and maintain the customer order management systemReceive and audit orders to ensure accuracyCoordinate...


  • Ciudad de México, Ciudad de México Mycronic USA A tiempo completo

    About the RoleThe Customer Support Specialist plays a vital role in ensuring a seamless customer experience by providing support throughout the sales and order fulfillment process. This position ensures smooth order processing while handling order intake and verifying accuracy.Key ResponsibilitiesOrder Management: Establishes and maintains the customer order...


  • Ciudad de México, Ciudad de México RateHawk A tiempo completo

    Customer Support SpecialistWe're looking for a skilled Customer Support Specialist to join our team at RateHawk. As a key member of our support team, you'll be responsible for resolving client issues efficiently and effectively.Key Responsibilities:Rapidly resolve client issues through our CRM system.Provide expert advice on bookings and our...


  • Ciudad de México, Ciudad de México Sur A tiempo completo

    Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team at Sur. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesCustomer Query Resolution: Respond to...


  • Ciudad de México, Ciudad de México De-Cix Management Gmbh A tiempo completo

    For our North-American locations, we are looking for a highly motivated and skilled professional to join our team as a Customer Support Network Specialist.Our Offer:Processing of new customer connections and upgrades with a focus on troubleshooting- Supporting the Head of Customer Services- A permanent position with the world's market leader in its sector...


  • Ciudad de México, Ciudad de México Lionbridge A tiempo completo

    Job SummaryWe are seeking a skilled Customer Support Specialist to join our team at Lionbridge Games. As a key member of our support team, you will be responsible for providing exceptional customer service to players, resolving technical issues, and collecting feedback to improve our game.Key ResponsibilitiesProvide timely and professional responses to...


  • Ciudad de México, Ciudad de México Revolut A tiempo completo

    About RevolutRevolut is a global financial super app that provides a range of financial services to its customers. We're on a mission to deliver more visibility, control, and freedom to our customers, and we're looking for talented individuals to join our team.Job DescriptionWe're seeking a highly skilled Customer Support Specialist to join our team. As a...


  • Ciudad de México, Ciudad de México Manatal Co LTD A tiempo completo

    Customer Support Executive - English SpeakingManatal Co LTD is seeking a highly skilled and experienced Customer Support Executive to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers through...


  • Ciudad de México, Ciudad de México Manatal Co LTD A tiempo completo

    {"title": "Customer Support Executive", "description": "Join Our Team as a Customer Support ExecutiveAt Manatal Co LTD, we are seeking a highly skilled and motivated Customer Support Executive to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and support to our clients.As a Customer...

  • Support Specialist

    hace 3 días


    Ciudad de México, Ciudad de México Indrive A tiempo completo

    Indrive is seeking a highly motivated and dedicated Technical Support Specialist to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer support.Key responsibilities include:• Continuous improvement of customer support processes to ensure quick and high-quality service to customers.•...


  • Ciudad de México, Ciudad de México OpenTable A tiempo completo

    About the Role:We are seeking a highly skilled Customer Support Representative to join our team at OpenTable. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, answering complex questions, and resolving issues in a timely and professional manner.Key Responsibilities:Provide outstanding...


  • Ciudad de México, Ciudad de México UBE Machinery Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at UBE Machinery Inc. As a key member of our technical support team, you will be responsible for providing expert technical assistance to customers, troubleshooting and repairing complex industrial machinery, and training customers on the operation of our equipment.Key...


  • Ciudad de México, Ciudad de México Zebra A tiempo completo

    Technical Customer Support SpecialistAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.We are seeking a Technical Customer Support Specialist to join...