Digital Channels Strategist
hace 2 semanas
Overview
Hsbc is seeking a Digital Channels Strategist to formulate development, maintenance, and launch of new channels, propositions, and functionalities for retail, business, or commercial customers. The ideal candidate will implement projects according to Group standard project methodology.
Key Responsibilities:
- Contributing to resource budgets and plans
- Formulating development, maintenance, and launch of new channels
- Supporting competitive positioning of Hsbc offering and driving commercialization
- Coordinating with other businesses and functions for new channel rollouts
- Supporting channel compliance with technology and legal regulation
- Participating in User Acceptance Testing and implementation for tools, systems, and interfaces
- Contributing to channel functionality of new or existing digital capabilities
- Gathering and reviewing client and business requirements for continuous improvement of digital channels
- Focusing on one or more digital products, platforms, or channels
- Acting as primary eCommerce Representative within projects by providing timely and regular updates
- Ensuring global competitiveness of Global eCommerce channels through effective and timely project implementation
Salary
The estimated annual salary for this position is $120,000 - $180,000 based on industry standards.
Job Description
We are looking for an experienced Digital Channels Strategist who can help us develop and maintain our digital channels, including websites, mobile apps, and online banking platforms. The successful candidate will work closely with cross-functional teams to understand customer needs and develop strategic solutions to meet those needs.
Required Skills and Qualifications
- Cash Management Business knowledge and experience
- Experienced in defining and delivering strategic solutions
- Able to establish credibility and rapport across teams and with stakeholders
- Comfortable in leadership roles that are highly visible. Good communicator
- Experienced in working with Financial Institution and Corporate customers
- A self-starter, very highly motivated, who can work in a senior position with a small team of direct reports
- Excellent networking, influencing, and stakeholder management skills
- Experience with project work, transformation activities, and change management methodologies
- Experience of working in a matrix environment, across multiple regions
- Good attention to detail and conscientious
- Graduate desirable
- Strong knowledge of GPS channels and products
- Knowledge in Python and data management
Benefits
Hsbc values diversity, promotes equal opportunity, and focuses on gender equality and employee well-being. We offer a competitive paid leave package and a culture of well-being, balance, and care.
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