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User Experience Senior Analyst
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Citi is seeking a highly skilled User Experience Senior Analyst to join our team. As a key member of our Digital Design Engineering group, you will play a critical role in researching, analyzing, and designing digital products and systems that deliver best-in-class user experience and usability to our clients.
Key Responsibilities- Conduct user research, define information architecture, and create personas to inform design decisions.
- Work closely with users, stakeholders, business analysts, product managers, and development teams to brainstorm and co-create ideas, approaches, and solutions.
- Perform relevant testing to validate and inform design decisions.
- Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite.
- Use and contribute to the approved design system.
- Adhere to and improve design standards and best practices.
- Perform detailed handover to development teams, ensuring they have all they need to implement the designs.
- Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed.
- Keep up to date with the latest UX practices, innovations, and tools.
- Ensure all designs comply with ADA/WCAG standards for accessibility.
- Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed.
- Help to train and support junior team members.
- Confidently challenge substandard work by other team members.
- 5-8 years of relevant experience.
- Strong attention to detail and analytical skills.
- Experience delivering with an agile methodology.
- Excellent communication and presentation skills.
- Highly skilled in professional design tools e.g., Sketch, Figma, Adobe XD, Axure, InVision etc.
- Experience using design systems.
- Keen interest in, or knowledge of, banking or finance.
- HTML/CSS development skills.
Bachelor's degree/University degree, Master's degree preferred.
