Customer Relationship Compliance Specialist

hace 2 días


Azcapotzalco, Ciudad de México HSBC A tiempo completo

HSBC is a leading global banking and financial services organization with operations in 64 countries and territories. Our mission is to be where the growth is, enabling businesses to thrive and economies to prosper.

We are seeking an experienced professional to join our team as a Customer Relationship Compliance Specialist. In this role, you will play a critical part in ensuring that we know our customers and are compliant with all legal, regulatory, and internal requirements.

The key responsibilities of this position include:

  • Conducting comprehensive reviews of existing clients to ensure that we have a thorough understanding of their business needs and risk profiles.
  • Improving Financial Crime Compliance and other regulatory and legal requirements by working closely with stakeholders to identify and manage risk.
  • Reviewing on-boarding applications and documentation for new customers to ensure that they meet our compliance standards.
  • Serving as a partner with the business to maintain quality relationships while mitigating regulatory and legal risk.
  • Ensuring that clients are reviewed and made compliant with current standards at the time of a Material Trigger Event or a scheduled Periodic Review.

To succeed in this role, you will need:

  • A Bachelor's degree in business or a related field, or equivalent experience.
  • Proven analytical, organizational, decision-making, communication, and interpersonal skills.
  • Self-motivation, dependability, and the ability to meet deadlines.
  • Strong organizational and analytical skills, including knowledge of computer software such as Microsoft Office and Access databases.
  • A minimum of 1 year of experience handling escalations and balancing customer needs with compliance requirements.

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience. We also provide a range of benefits, including paid leave packages, flexible working arrangements, and opportunities for professional development and career advancement.

At HSBC, we value diversity and inclusion and are committed to creating a workplace where all employees feel valued, respected, and empowered to contribute. If you are a motivated and experienced professional looking to make a meaningful contribution to a dynamic organization, please submit your application.



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