JW Host Assistant

hace 2 días


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

Job Summary

We are seeking a talented and courteous JW Host to join our team at Marriott International, Inc. in Cancun, Mexico. As a JW Host, you will be responsible for providing exceptional customer service, ensuring a seamless guest experience, and upholding the highest standards of hospitality.

Key Responsibilities:

  • Greet and assist guests, offering support in locating merchandise and responding to questions regarding products.
  • Display merchandise in a neat and attractive manner, restock items as necessary, and maintain a clean and organized store environment.
  • Process customer transactions, handle returns, refunds, and exchanges, and verify customer identification as required.
  • Ensure cash levels are maintained, turn in all property monies and receipts, and verify deposits/cash drops.
  • Follow company procedures, maintain confidentiality, and protect company assets.
  • Develop and maintain positive relationships with colleagues and guests, and comply with quality assurance expectations.

Requirements

  • Ability to stand, sit, or walk for extended periods, and perform tasks that require reaching, bending, twisting, pulling, and lifting objects up to 10 pounds.
  • Excellent communication and interpersonal skills, with a genuine appreciation for delivering thoughtful and heartfelt service.

About Us

Marriott International, Inc. is an equal opportunity employer, committed to diversity, equity, and inclusion. We strive to create a workplace culture that values and respects the contributions of all associates, and we celebrate our differences as strengths that enrich our teams and our business.


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