Strategic Commerce Operations Specialist
hace 2 semanas
We are seeking a detail-oriented and organized Strategic Commerce Operations Specialist to join our Revenue Operations team in Mexico City. In this role, you will play a crucial part in supporting our sales organization in ensuring deals align with corporate strategies, comply with regulations, and meet business goals.
About the RoleThe primary objective of this position is to manage and analyze commerce-to-cash processes, providing expert guidance to sales representatives on deal flow, contract management, and revenue recognition policies. You will be responsible for reviewing Service Orders, identifying potential issues, and collaborating with internal stakeholders to resolve them.
Key Responsibilities:
- Collaborate with sales teams to develop best practices and prepare strategic deals for management review
- Provide advisory support to sales representatives on non-standard deal structures, pricing models, and commercial terms
- Consult on Salesforce CPQ and Zuora implementation to ensure seamless integration with existing systems
- Drive proactive communication with internal partners on urgent orders or exceptions
- Maintain billing system accuracy by verifying customer information against contract terms
- Serve as a liaison between Sales, Finance, Legal, and Revenue Recognition teams to ensure SOX compliance
- Support process improvement initiatives through ad-hoc reporting and project work
To excel in this role, you will need:
- Bachelor's degree in Business or Finance
- At least 2 years of experience working with sales teams and cross-functional departments
- Flexibility to adapt to changing priorities and deadlines
- Proven analytical skills and attention to detail
- Familiarity with accounting principles and SaaS subscription billing models
- Experience with Salesforce, Salesforce CPQ, and Zuora (plus)
This position requires someone who can thrive in a fast-paced environment, prioritize tasks effectively, and maintain open communication channels with colleagues and stakeholders.
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