Strategic Commerce Operations Specialist

hace 2 semanas


Ciudad de México, Ciudad de México Zendesk A tiempo completo
Job Summary

We are seeking a detail-oriented and organized Strategic Commerce Operations Specialist to join our Revenue Operations team in Mexico City. In this role, you will play a crucial part in supporting our sales organization in ensuring deals align with corporate strategies, comply with regulations, and meet business goals.

About the Role

The primary objective of this position is to manage and analyze commerce-to-cash processes, providing expert guidance to sales representatives on deal flow, contract management, and revenue recognition policies. You will be responsible for reviewing Service Orders, identifying potential issues, and collaborating with internal stakeholders to resolve them.

Key Responsibilities:

  • Collaborate with sales teams to develop best practices and prepare strategic deals for management review
  • Provide advisory support to sales representatives on non-standard deal structures, pricing models, and commercial terms
  • Consult on Salesforce CPQ and Zuora implementation to ensure seamless integration with existing systems
  • Drive proactive communication with internal partners on urgent orders or exceptions
  • Maintain billing system accuracy by verifying customer information against contract terms
  • Serve as a liaison between Sales, Finance, Legal, and Revenue Recognition teams to ensure SOX compliance
  • Support process improvement initiatives through ad-hoc reporting and project work
Requirements

To excel in this role, you will need:

  • Bachelor's degree in Business or Finance
  • At least 2 years of experience working with sales teams and cross-functional departments
  • Flexibility to adapt to changing priorities and deadlines
  • Proven analytical skills and attention to detail
  • Familiarity with accounting principles and SaaS subscription billing models
  • Experience with Salesforce, Salesforce CPQ, and Zuora (plus)

This position requires someone who can thrive in a fast-paced environment, prioritize tasks effectively, and maintain open communication channels with colleagues and stakeholders.



  • Ciudad de México, Ciudad de México Remotely Talents A tiempo completo

    We are seeking an experienced E-Commerce Operations Specialist to join our team at Remotely Talents. As a key member of our operations department, you will be responsible for leading project execution and process management across various departments.Key ResponsibilitiesProject Management: Oversee critical projects to ensure they meet quarterly goals,...


  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    Wing Assistant is an innovative company redefining the future of work for companies worldwide. We aim to be a one-stop shop for businesses seeking to build exceptional teams and automate operations.We are currently looking for a skilled E-Commerce Operations Specialist to join our team. This role requires excellent English communication skills, both written...


  • Ciudad de México, Ciudad de México TikTok A tiempo completo

    About the RoleEarn a competitive salary of $90,000 - $110,000 per year as our new Strategic E-Commerce Policy Manager. Based in Mexico, you will play a crucial role in advancing TikTok's mission by navigating complex regulatory landscapes. This position bridges government relations and e-commerce, requiring expertise in relevant policy areas.Key...


  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    At Wing Assistant, we're revolutionizing the future of work for companies worldwide. As a Bilingual E-Commerce Specialist, you'll play a crucial role in building world-class teams and automating operations.About the RoleWe're seeking an experienced professional to manage our website's overall operation and ensure a seamless user experience. This includes...


  • Ciudad de México, Ciudad de México Fresh Consulting A tiempo completo

    At Fresh Consulting, we are seeking a highly skilled Strategic Operations Specialist to join our team. As a key member of our operations team, you will play a crucial role in driving business growth and development.About the Role:We are looking for an experienced professional with a strong background in operational analysis and strategic planning. The ideal...


  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    Overview We are looking for a skilled E-Commerce Specialist to join our team at Wing Assistant. The ideal candidate will have experience in managing e-commerce operations, maintaining user experience, and developing customer relationships.Schedule and LocationThis is a remote job with a flexible schedule of 20-40 hours per week. We prioritize candidates who...


  • Ciudad de México, Ciudad de México TikTok A tiempo completo

    About TikTokWe are seeking a highly skilled LATAM E-commerce Strategic Business Leader to support our e-commerce business in entering new markets while minimizing risks. This role involves developing an in-depth understanding of various legal, regulatory, GR/policy, and media risks - in partnership with corresponding functional teams - to inform the business...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    Company Overview">Thomson Reuters is a leading provider of intelligent information, trusted by professionals and institutions worldwide.We help our customers pursue justice, truth, and transparency, turning the wheels of commerce and upholding the rule of law.We have been doing this for almost 160 years, with a proud history of innovation and...


  • Ciudad de México, Ciudad de México Tlnt A tiempo completo

    A dynamic and ambitious E-commerce Operations Specialist is sought by a leading US-based company to revolutionize the kitchen experience. This role requires strong organizational skills, attention to detail, and excellent communication abilities.The successful candidate will play a crucial role in supporting the E-commerce Manager by coordinating paid media...


  • Ciudad de México, Ciudad de México Novo Nordisk AS A tiempo completo

    Discover a life-changing career at Novo Nordisk A/S, a world-leading biopharmaceutical company, as a Strategic Compliance Operations Specialist.We are looking for a highly skilled and experienced professional to join our North America Operations Ethics & Compliance Department in GBS Mexico. This is an exciting opportunity to work on high-impact projects that...


  • Ciudad de México, Ciudad de México TikTok A tiempo completo

    About the RoleWe are seeking a skilled E-Commerce Policy Manager to join our Government Relations team at TikTok.Key ResponsibilitiesStay up-to-date on emerging policy trends and developments in Mexico and potential future Latam markets, providing insights and recommendations to internal stakeholders on potential implications for TikTok Shop.Drive internal...


  • Ciudad de México, Ciudad de México Tiktok A tiempo completo

    About the RoleWe are seeking a Senior Commerce Policy Specialist to join our team at TikTok. As a key member of our commerce platform, you will play a critical role in designing and implementing policies that drive business growth while ensuring compliance with regulatory requirements.


  • Ciudad de México, Ciudad de México Ecaresoft Inc. A tiempo completo

    We're on a mission to revolutionize healthcare by streamlining operations and reducing costs. As a consultant, you'll play a crucial role in achieving this goal by leveraging technology as a strategic enabler for our clients.At Ecaresoft Inc., we believe that delivering exceptional results stems from providing top-notch financial advice to our clients. We're...


  • Ciudad de México, Ciudad de México GEP Worldwide A tiempo completo

    Job OverviewGEP Worldwide is a leading procurement consulting firm that delivers strategic sourcing solutions to global clients. We are seeking an experienced Strategic Sourcing Specialist to join our team.


  • Ciudad de México, Ciudad de México Tiktok A tiempo completo

    We are seeking a talented and passionate individual to join our operations team. The core of our purpose is creation, and our platform is built to help imaginations thrive.As a Commerce Ecosystem Specialist, you will build a commerce ecosystem that is innovative, secure, and intuitive for our users.The responsibilities of this role include:Identifying...


  • Ciudad de México, Ciudad de México Tiktok A tiempo completo

    About the RoleWe are seeking an experienced Global E-Commerce Governance Specialist to lead our country moderation efforts. This is a unique opportunity to shape the future of e-commerce governance and policy at TikTok.Key Responsibilities:Develop and implement effective country moderation strategies and operational structures.Collaborate with...


  • Ciudad de México, Ciudad de México Astellas Pharma Inc. A tiempo completo

    About the RoleAstellas Pharma Inc. is seeking an experienced Global HR Projects Delivery Cluster Lead: Strategic Transformation Specialist to join our team. This role will play a key part in driving strategic transformation initiatives across Global HR Operations, ensuring alignment with business objectives and delivering high-quality project management...


  • Ciudad de México, Ciudad de México ScaleJet A tiempo completo

    About ScaleJetScaleJet is a rapidly growing e-commerce brand with a strong presence in the Shopify ecosystem and on Amazon. As a women-owned company, we are dedicated to promoting foot health and wellness through a unique range of socks and foot care products.We prioritize sustainability by creating eco-friendly products and supporting fair labor practices,...


  • Ciudad de México, Ciudad de México MongoDB A tiempo completo

    Professional Services Operations SpecialistMongoDB is seeking a skilled Professional Services Operations Specialist to join its global Operations team. The successful candidate will be responsible for driving key initiatives, ensuring operational excellence, and executing the strategic PS vision.Main ResponsibilitiesSupport Engagement Management and Delivery...


  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    We are looking for a skilled and experienced Global E-Commerce Operations Manager to join our team at Wing Assistant. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our e-commerce platform, ensuring seamless user experiences, and driving business growth.The ideal candidate will have at least 1 year...