Professional Services Operations Specialist Mexico City
hace 5 días
MongoDB is seeking a skilled Professional Services Operations Specialist to join its global Operations team. The successful candidate will be responsible for driving key initiatives, ensuring operational excellence, and executing the strategic PS vision.
Main Responsibilities
- Support Engagement Management and Delivery functions to drive PS bookings and revenue
- Ensure the PS organization scales and maintains operational excellence
- Execute on the strategic PS vision from an operational perspective while monitoring critical business KPIs
Key Skills and Behaviors
- Proven track record of managing operations for fast-growing teams
- Exceptional verbal and written communication skills
- Strong attention to detail and ability to multitask
- Ability to establish credibility with business owners and create strong partnerships with other teams
Success Measures
- Communication: Build strong relationships and keep stakeholders accountable
- Operational excellence: Comply with day-to-day processes and suggest improvements
- Proactive mindset: Anticipate and prevent last-minute emergencies
- Problem solving: Collect, analyze, and bring solutions to the table
MongoDB is an equal opportunities employer.
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