Senior Consultant

hace 7 días

Ciudad de México, Ciudad de México Dynatrace A tiempo completo

Job Summary

We are seeking a highly skilled Senior Consultant to join our team at Dynatrace. As a Senior Consultant, you will work closely with our customers to implement, configure, and deliver use-case consulting. You will represent Dynatrace as a trusted adviser, guiding customers along their digital transformation journeys.

Key Responsibilities

  • Define and deliver education sessions focused on Dynatrace solutions in our customers' environments
  • Consult with customers to understand, and then meet, their business and technical goals
  • Install, configure, and troubleshoot Dynatrace products
  • Serve as subject matter expert on Dynatrace techniques and best practices, combining product expertise with your skills and knowledge
  • Identify key "Business Modeling" integration opportunities, especially around reporting, alerting, dashboards, SLAs, etc.
  • Analyze performance data and assist with performance troubleshooting / tuning of customer applications, architecture, and practices
  • Use Dynatrace products to find and point out obvious application performance problems and other low-hanging fruit for those great "aha" moments
  • Participate in project scoping
  • Build relationships that support the successful adoption and integration of Dynatrace products throughout the application lifecycle
  • Partner with the sales team as needed in presales technical sessions
  • Recommend complementary products or product features to meet customer goals

Qualifications

  • Undergraduate or graduate degree in Computer Science, Computer Information Systems, or a related technical discipline, or equivalent work experience
  • 2-3+ years hands-on design and programming in some object-oriented language, preferably in a Java or .NET environment, preferably on medium-to-large online systems
  • 2-3+ years consulting, presales, or support experience with application-focused software requiring interactions outside of the data center
  • Architectural understanding of either the JEE or .NET platform and how it works, and a self-directed willingness to learn about other platform and "new stack" technologies such as PHP, node.js, Docker, etc.
  • Experience with data presentation via charts and dashboards
  • Understanding of code- and container-level performance tuning, troubleshooting, and architecture best practices in large multi-tier and SOA-based applications
  • Proven problem-solving nature, with an engaged, self-motivated, can-do attitude
  • Comfortable doing common Windows and Linux administration, and with Linux/UNIX command line
  • Comfortable creating and maintaining personal virtual machines (Windows and Linux guest OSes) with products such VMWare Workstation, Parallels, or VirtualBox
  • Excellent verbal and written English or regional communication skills and attention to detail

Desired Experience

  • 3+ years consulting experience with Dynatrace technology consulting
  • Dynatrace Professional certifications
  • Prior classroom or formal training experience
  • Prior senior-level development experience in Java, .NET, or PHP environments
  • Experience in DevOps, CI, and CD
  • Experience in a major vertical such as Finance, eCommerce/Retail, Insurance
  • Performance tuning in other application tiers (Database, Network, Storage, etc)

Additional Information

Travel Requirements: Most Dynatrace Services OnDemand engagements are short (one week) to mid-term assignments and travel should be expected up to 75%.

DOE, annual salary is PENDING plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.

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