Customer Service Supervisor
hace 7 días
**Job Summary:**
We are seeking an experienced Customer Service Supervisor to join our team at Regal Rexnord. This role will be responsible for leading a team of customer service representatives and ensuring excellent customer experience.
**Key Responsibilities:
- Lead a team of customer service representatives to ensure prompt and professional response to customer inquiries and issues.
- Develop and implement effective customer service strategies to improve customer satisfaction and loyalty.
- Collaborate with internal stakeholders to resolve customer complaints and issues in a timely manner.
- Analyze customer feedback and data to identify trends and areas for improvement.
**Requirements:
- 3+ years of experience in customer service or a related field.
- Proven track record of improving customer satisfaction and loyalty.
- Strong leadership and communication skills.
- Able to work in a fast-paced environment and prioritize multiple tasks.
**What We Offer:
- Competitive salary: $65,000 - $80,000 per year.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Generous paid time off and holidays.
- Opportunities for career growth and professional development.
**About Us:
Regal Rexnord is a leading manufacturer of electric motors, electrical motion controls, power generation, and mechanical power transmission products and sub-systems. Our mission is to create a better tomorrow by energy-efficiently converting power into motion. We are committed to sustainability, innovation, and customer satisfaction.
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