Customer Service Supervisor

hace 7 días


Piedras Negras, Coahuila de Zaragoza, México Regal Rexnord A tiempo completo

**Job Summary:**

We are seeking an experienced Customer Service Supervisor to join our team at Regal Rexnord. This role will be responsible for leading a team of customer service representatives and ensuring excellent customer experience.

**Key Responsibilities:

  • Lead a team of customer service representatives to ensure prompt and professional response to customer inquiries and issues.
  • Develop and implement effective customer service strategies to improve customer satisfaction and loyalty.
  • Collaborate with internal stakeholders to resolve customer complaints and issues in a timely manner.
  • Analyze customer feedback and data to identify trends and areas for improvement.

**Requirements:

  • 3+ years of experience in customer service or a related field.
  • Proven track record of improving customer satisfaction and loyalty.
  • Strong leadership and communication skills.
  • Able to work in a fast-paced environment and prioritize multiple tasks.

**What We Offer:

  • Competitive salary: $65,000 - $80,000 per year.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Generous paid time off and holidays.
  • Opportunities for career growth and professional development.

**About Us:

Regal Rexnord is a leading manufacturer of electric motors, electrical motion controls, power generation, and mechanical power transmission products and sub-systems. Our mission is to create a better tomorrow by energy-efficiently converting power into motion. We are committed to sustainability, innovation, and customer satisfaction.



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