Customer Service Representative
hace 5 días
**About the Role**
We are seeking a highly motivated and results-driven Customer Service Representative to join our team in Mexico. As a key member of our sales support team, you will play a crucial role in providing exceptional customer service, ensuring seamless communication with clients, and supporting the sales process.
**Job Responsibilities**
As a Customer Service Representative, your primary responsibilities will include:
- Providing top-notch customer service, responding to inquiries, and resolving issues in a timely and professional manner
- Assisting with sales processes, including managing inventory, placing and fulfilling orders, receiving and shipping inventory, and performing local sales calls and deliveries
- Maintaining accurate records and data entry, ensuring efficient workflow and compliance with company standards
**Requirements and Qualifications**
To succeed in this role, you will need to possess:
- A strong interest in sales and customer service, with excellent communication and interpersonal skills
- Possession of a valid driver's license and ability to meet our driving record requirements
- An Associate's Degree in Business or Marketing, or equivalent industry experience and knowledge of the local market
**Preferred Qualifications**
We also value candidates who have:
- A valid United States Visa
- An interest in career advancement and growth opportunities within the company
**Our Company Culture**
Fastenal is a growth-oriented company that values entrepreneurship, innovation, and teamwork. Our employees are encouraged to take ownership of their work, create new ideas, and strive for excellence in everything they do.
**Benefits Package**
We offer a competitive benefits package, including:
- Life Insurance
- Health Insurance for employee and family
- Savings Fund
- Food Voucher Program
- 12 days paid vacation
- All paid training trips
- Fastenal School of Business training
- PTU of 3 month salary
**Estimated Salary:** $15,000.00 USD per month (based on location and job requirements)
**Work Hours:** 7:30am - 5:30pm (Monday to Friday)
**Language Requirements:** Fluent English and Spanish
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