Customer Service Representative

hace 5 días


Piedras Negras, Coahuila de Zaragoza, México Fastenal Mexico A tiempo completo

**About the Role**

We are seeking a highly motivated and results-driven Customer Service Representative to join our team in Mexico. As a key member of our sales support team, you will play a crucial role in providing exceptional customer service, ensuring seamless communication with clients, and supporting the sales process.

**Job Responsibilities**

As a Customer Service Representative, your primary responsibilities will include:

  • Providing top-notch customer service, responding to inquiries, and resolving issues in a timely and professional manner
  • Assisting with sales processes, including managing inventory, placing and fulfilling orders, receiving and shipping inventory, and performing local sales calls and deliveries
  • Maintaining accurate records and data entry, ensuring efficient workflow and compliance with company standards

**Requirements and Qualifications**

To succeed in this role, you will need to possess:

  • A strong interest in sales and customer service, with excellent communication and interpersonal skills
  • Possession of a valid driver's license and ability to meet our driving record requirements
  • An Associate's Degree in Business or Marketing, or equivalent industry experience and knowledge of the local market

**Preferred Qualifications**

We also value candidates who have:

  • A valid United States Visa
  • An interest in career advancement and growth opportunities within the company

**Our Company Culture**

Fastenal is a growth-oriented company that values entrepreneurship, innovation, and teamwork. Our employees are encouraged to take ownership of their work, create new ideas, and strive for excellence in everything they do.

**Benefits Package**

We offer a competitive benefits package, including:

  • Life Insurance
  • Health Insurance for employee and family
  • Savings Fund
  • Food Voucher Program
  • 12 days paid vacation
  • All paid training trips
  • Fastenal School of Business training
  • PTU of 3 month salary

**Estimated Salary:** $15,000.00 USD per month (based on location and job requirements)

**Work Hours:** 7:30am - 5:30pm (Monday to Friday)

**Language Requirements:** Fluent English and Spanish



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