Freight Transportation Coordinator

hace 2 días


Monterrey, Nuevo León, México Uber Freight A tiempo completo

About the Role

At Uber Freight, we're looking for experienced professionals with a background in transportation management, supply chain logistics. Our team will be responsible for managing transportation functions, ensuring daily contact with carriers, receivers, and shippers to obtain updates on pickup and delivery appointments of tendered loads. We prioritize on-time pickups and deliveries, while maintaining customer satisfaction.

Essential Functions:

  • Constant monitoring of account searches to ensure all loads are updated with the latest information available to the carrier.
  • Communicate issues clearly with operational team members and take required action to achieve positive outcomes.
  • Maintain in-depth knowledge of client expectations and build rapport with customers.

Requirements:

  • English proficiency, both written and spoken.
  • Prioritize tasks, working proactively to achieve customer and organizational goals.
  • Ability to anticipate and resolve problems using root cause analysis to prevent recurrence.
  • Transportation knowledge, including US geography and military times.

Skills:

  • Service Orientation: commit to providing exceptional service to internal and external customers.
  • Excellent people skills, communication skills, and organizational skills critical to success.
  • Strong customer service skills.
  • Team environment, multitasking, and strong sense of urgency.

Salary Estimate:

$65,000 - $80,000 per year, based on location and experience.



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