Area Shift Manager, Last Mile Operations Lead
hace 1 semana
As an Area Shift Manager, you will be responsible for leading a large and diverse team to ensure the smooth operation of our last mile delivery network. You will work closely with your colleagues to address challenges and implement corrective actions to ensure quality and productivity are consistently high.
Key Responsibilities:
- Promote a culture of safety and wellbeing among team members.
- Analyze and implement process improvements to optimize work and improve customer service.
- Support and lead a team while handling administrative work and building a strong team culture.
- Collaborate with other managers to standardize shift processes and improve operational efficiency.
A Day in the Life:
You will work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You will also monitor and maintain process efficiency, prioritize routine team management and daily operational tasks, and analyze data and performance metrics with leaders in your business area.
About the Team:
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.
Requirements:
- A completed Bachelor's Degree or 2+ years Amazon experience.
- 2+ years' experience in a role with similar responsibilities.
- 1+ year of direct management experience for employees and their performance.
- English Intermediate-Advanced (B2+).
- Fluent in Spanish, both written and verbal.
Preferred Qualifications:
- MBA or similar.
- Experience using Lean manufacturing methodologies.
- Previous experience in Project Management.
- Experience managing department KPIs and driving results.
- Bachelor's degree in business, engineering, operations, supply chain, transportation or related fields.
- Logistics background from an operations environment, preferably from First-Middle Mile Ops.
- Advanced English Proficiency (C1+).
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