Service Parts Fulfillment Analyst for Americas Region

hace 1 día


Monterrey, Nuevo León, México Lenovo A tiempo completo

Job Description:

The ISG Service Parts Services NA & LAS Fulfillment Analyst plays a crucial role in the order management and fulfillment process for service parts orders received in the Americas Region. This position is responsible for ensuring seamless delivery of products to customers, while also collaborating with vendors to resolve any order delays.

Responsibilities:

  • Creating reports that merge data from various sources, extracting, validating, and controlling data to optimize order fulfillment.
  • Identifying potential shortages and taking proactive measures to avoid them, minimizing their impact on customer satisfaction.
  • Performing backlog management to minimize and reduce customer backlog, preventing it from aging.
  • Providing ETA reports to keep customers informed about their backlog status.
  • Communicating directly with vendors to resolve any order delays and ensure timely delivery of products.
  • Reporting backlog trends and actions taken to reduce and prevent backlog, promoting continuous improvement.
  • Investigating root causes and implementing corrective actions when parts are not available or material without demand.
  • Reporting key performance indicators (KPIs) associated with planning and fulfillment to management.
  • Managing critical parts-related phone calls and emails 24/7, sharing responsibility with the team.

Requirements:

  • Bachelor's degree or higher.
  • At least one year of experience in supply chain-related positions.
  • Outstanding analytical skills, familiarity with Excel and PowerPoint, and preferred experience with SAP.
  • Excellent written and verbal communication skills in English.
  • Ability to work collaboratively across functions in an international environment.
  • Detailed-oriented with flexibility to work extended hours, including weekends.

Estimated Salary: $70,000 - $90,000 per annum, depending on qualifications and experience.

About Lenovo: As a leading technology company, Lenovo offers a dynamic and collaborative work environment, opportunities for professional growth, and a competitive compensation package.



  • Monterrey, Nuevo León, México Lenovo A tiempo completo

    OverviewThe ISG Service Parts Services NA & LAS Fulfillment Analyst role is a key position within the organization, responsible for managing order fulfillment for service parts in the Americas region.Estimated Salary: $65,000 - $90,000 per yearJob DescriptionThe ideal candidate will have strong analytical skills, with experience working in supply chain...


  • Monterrey, Nuevo León, México Lenovo A tiempo completo

    We are Lenovo, a global technology powerhouse with $62 billion in revenue and 77,000 employees worldwide. Ranked #217 on the Fortune Global 500, we serve millions of customers daily across 180 markets.Our vision is to deliver smarter technology for all, building a more inclusive, trustworthy, and smarter future. To learn more, visit our StoryHub.Description...

  • Fulfillment Analyst NA

    hace 3 semanas


    Monterrey, Nuevo León, México Lenovo A tiempo completo

    Job SummaryThe ISG Service Parts Services NA Fulfillment Analyst is responsible for order management and fulfillment for all service parts orders received in the Americas Region.Key Responsibilities:Creating reports merging data from various sources, extracting, validating, and controlling data.Identifying projected shortages, and collaborating to avoid the...


  • Monterrey, Nuevo León, México Lenovo A tiempo completo

    We are Lenovo, a leading technology company committed to delivering smarter solutions for all.As a key player in the global technology market, ranked #217 in the Fortune Global 500, and employing over 77,000 people worldwide, we serve millions of customers every day across 180 markets.Focused on innovation and growth, we continue to expand into new areas...


  • Monterrey, Nuevo León, México Lenovo A tiempo completo

    We are Lenovo, a global technology powerhouse. With $62 billion in revenue and 77,000 employees worldwide, we serve millions of customers every day in 180 markets. Our vision is to deliver smarter technology for all.Job SummaryThe ISG Service Parts Services NA & LAS Fulfillment Analyst plays a crucial role in order management and fulfillment for service...

  • ISG Services NA

    hace 4 semanas


    Monterrey, Nuevo León, México Lenovo A tiempo completo

    Job SummaryThe ISG Service Parts Services NA Fulfillment Analyst is responsible for managing and fulfilling service parts orders in the Americas Region. This role involves order management, data analysis, and collaboration with vendors to ensure timely delivery of parts.Key ResponsibilitiesCreating reports to merge data from various sources, extract,...

  • ISG Services NA

    hace 4 días


    Monterrey, Nuevo León, México Lenovo A tiempo completo

    We are Lenovo, a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500. Our mission is to deliver smarter technology for all. As a Fulfillment Specialist, you will play a vital role in our success.Job SummaryThe ISG Service Parts Services NA & LAS Fulfillment Analyst is responsible for order management and fulfillment for...


  • Monterrey, Nuevo León, México Lenovo A tiempo completo

    We are Lenovo, a global technology powerhouse, and we're looking for a talented individual to join our team as an ISG Service Parts Services NA & LAS Fulfillment Analyst. This role is responsible for order management and fulfillment for all service parts orders received in the Americas Region. Key Responsibilities: Creating reports merging data from various...

  • ISG Services NA

    hace 3 semanas


    Monterrey, Nuevo León, México Lenovo A tiempo completo

    We are Lenovo, a global technology powerhouse. Our mission is to deliver smarter technology for all. As part of our team, you will be responsible for order management and fulfillment for all service parts orders received in the Americas Region. Your key responsibilities will include:Creating reports merging data from various sources, extracting, validating,...


  • Monterrey, Nuevo León, México Lenovo A tiempo completo

    Job Description:The Logistics Optimization Analyst will play a key role in analyzing, optimizing, and guiding deployments of the NA & LA ISG Service Parts logistics network.This position requires a strong understanding of logistics networks and cost structures, as well as excellent analytical and data capabilities.Responsibilities:Engage with logistics...

  • Isg Services Na

    hace 4 semanas


    Monterrey, Nuevo León, México Lenovo A tiempo completo

    Lenovo is a global technology leader, and we're seeking a highly skilled Fulfillment Analyst to join our ISG Services NA team. As a key member of our supply chain team, you will be responsible for managing service parts orders and ensuring timely delivery to our customers.Key responsibilities will include:Creating reports to track order status and identify...


  • Monterrey, Nuevo León, México Lenovo A tiempo completo

    Job SummaryThe ISG Service Parts Services NA Fulfillment Analyst is responsible for managing and fulfilling service parts orders in the Americas Region. This role requires strong analytical skills, excellent communication, and the ability to work cross-functionally in an international environment.Key ResponsibilitiesCreating reports merging data from various...


  • Monterrey, Nuevo León, México Zf Friedrichshafen Ag A tiempo completo

    At ZF, we are committed to creating a culture where inclusiveness is lived and diversity is valued. We are seeking a highly skilled Regional Human Rights Officer NA-SA to join our team in Monterrey, Mexico.About the JobWe are looking for an experienced expert in Human Rights to identify, analyze, and assess risks and impacts in the Americas region. The...


  • Monterrey, Nuevo León, México Rs Americas A tiempo completo

    About RS AmericasWe are a leading provider of industrial products and services, dedicated to helping our customers maintain, repair, and operate their businesses efficiently.As a global company with over 750,000 stocked industrial products, we strive to deliver exceptional service and solutions to our customers. Our team of experts works tirelessly to...


  • Monterrey, Nuevo León, México Msci Inc A tiempo completo

    Job SummaryThe MSCI Sales Operations Team is seeking a highly motivated Sales Operations Analyst to support the Sales Coverage team in the Americas region. As a Sales Operations Analyst, you will play a critical role in preparing and approving a wide range of legal documents, ensuring timely delivery of data to clients, and providing strategic and day-to-day...

  • Student Worker

    hace 1 semana


    Monterrey, Nuevo León, México The LEGO Group A tiempo completo

    Job OverviewThe Americas Region Support Specialist role at The LEGO Group offers an exciting opportunity to gain valuable work experience while supporting our customers in the Americas region. As a member of our Service Desk team, you will be responsible for providing top-notch customer service, resolving technical issues, and collaborating with our Level 2...


  • Monterrey, Nuevo León, México Mahle A tiempo completo

    Welcome to your new challenge as an Internal Audit Leader for the Americas region at MAHLE!**About Us:**MAHLE is a global technology group with a strong presence in 29 countries, boasting approximately 72,500 employees and generating sales of just under EUR 13 billion. Our company is headquartered in Stuttgart, Germany.**Job Summary:**We are seeking an...


  • Monterrey, Nuevo León, México Heineken A tiempo completo

    **Company Overview**Heineken is a global brewing company that values continuous improvement of treasury processes and promotes excellence in all its operations. **Job Summary**We are seeking a skilled Senior Treasury Analyst to join our team in the Americas region. The successful candidate will be responsible for promoting excellence and continuous...


  • Monterrey, Nuevo León, México ZF Friedrichshafen AG A tiempo completo

    We are seeking a highly skilled Regional Human Rights Expert to join our team at ZF Monterrey Mexico. As a key member of our global Human Rights team, you will play a crucial role in identifying, analyzing, and assessing Human Rights risks and impacts in the Americas region.The ideal candidate will have a strong background in law, political science, or...


  • Monterrey, Nuevo León, México Terex Corporation A tiempo completo

    Job SummaryWe are seeking a skilled Category Management Specialist to join our team in Global Parts and Service. As a key member of our sourcing team, you will play a vital role in executing strategies for sourcing aftermarket parts and achieving best value in cost, quality, reliability, service, and support.