Logistics Service Coordinator

hace 7 días


Monterrey, Nuevo León, México Uber Freight A tiempo completo

About Uber Freight:

We are a leading freight brokerage firm, connecting shippers and carriers through our innovative platform.

 

Estimated Salary Range:

$45,000 - $60,000 per year.

 

Job Summary:

This role is responsible for coordinating logistics services with customers, ensuring timely delivery of goods and resolving any service issues that may arise.

 

Key Responsibilities:

  • Communicate with customers to schedule appointments and update them on the status of their shipments.
  • Identify and resolve any service issues that may impact customer satisfaction.
  • Update transportation management systems as needed to reflect changes in shipment status.
  • Maintain accurate records of customer interactions and resolution of service issues.

 

Requirements:

  • No prior experience is required.
  • Basic math skills, including the ability to calculate mileage as it relates to time.
  • Advanced written and oral communication skills in English and Spanish.

 

Preferred Qualifications:

  • Knowledge of the freight industry.
  • Microsoft Excel skills, including VLookup and Pivot Tables.
  • 1 year of customer service experience.


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