Freight Logistics Coordinator

hace 21 horas


Monterrey, Nuevo León, México Uber Freight A tiempo completo

Role Overview

Uber Freight seeks a skilled Freight Logistics Coordinator to join our team. This role plays a vital part in ensuring seamless logistics operations, focusing on appointment scheduling, carrier communication, and proactive issue resolution.

Job Responsibilities

The Freight Logistics Coordinator will be responsible for:

  • Scheduling appointments with shippers and/or receivers while updating the Transportation Management System (TMS) accordingly.
  • Communicating service issues to customers and team members promptly.
  • Monitoring and troubleshooting problems to ensure timely service delivery.
  • Notifying shippers and/or receivers of load status changes and rescheduling appointments as necessary.
  • Updating TMS with notes on any issues that may occur.
  • Maintaining accurate records and utilizing TMS to actively manage on-time performance and automation objectives.

Requirements and Qualifications

To succeed in this role, you must possess:

  • No prior experience is required; however, basic math skills, including an aptitude to learn mileage calculation, are essential.
  • Advanced written, oral, and presentation communication skills in both English and Spanish.

Preferred Qualifications

Candidates with:

  • Knowledge of the freight industry.
  • Proficiency in Microsoft Excel, including VLookup, Pivot Tables, and advanced formulas.
  • 1 year of customer service experience.

Compensation and Benefits

The estimated annual salary for this position is $55,000-$65,000, commensurate with qualifications and location. Additionally, you will have access to comprehensive benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.



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