Freight Logistics Coordinator
hace 1 día
Role Overview
Uber Freight seeks a skilled Freight Logistics Coordinator to join our team. This role plays a vital part in ensuring seamless logistics operations, focusing on appointment scheduling, carrier communication, and proactive issue resolution.
Job Responsibilities
The Freight Logistics Coordinator will be responsible for:
- Scheduling appointments with shippers and/or receivers while updating the Transportation Management System (TMS) accordingly.
- Communicating service issues to customers and team members promptly.
- Monitoring and troubleshooting problems to ensure timely service delivery.
- Notifying shippers and/or receivers of load status changes and rescheduling appointments as necessary.
- Updating TMS with notes on any issues that may occur.
- Maintaining accurate records and utilizing TMS to actively manage on-time performance and automation objectives.
Requirements and Qualifications
To succeed in this role, you must possess:
- No prior experience is required; however, basic math skills, including an aptitude to learn mileage calculation, are essential.
- Advanced written, oral, and presentation communication skills in both English and Spanish.
Preferred Qualifications
Candidates with:
- Knowledge of the freight industry.
- Proficiency in Microsoft Excel, including VLookup, Pivot Tables, and advanced formulas.
- 1 year of customer service experience.
Compensation and Benefits
The estimated annual salary for this position is $55,000-$65,000, commensurate with qualifications and location. Additionally, you will have access to comprehensive benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
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