Logistics Operations Coordinator
hace 1 mes
We are seeking a highly skilled Logistics Operations Coordinator to join our team at C.H. Robinson. This is a key role that involves managing customer supply chain information and data within our Transportation Management System.
The ideal candidate will serve as an extension of the customer's staff, ensuring that all information flows properly and efficiently, and transportation arrangements are made. As a Logistics Operations Coordinator, you will be accountable for independently managing, fostering, and maintaining relationships with assigned customers.
Duties and Responsibilities:- Monitor customer load board and information flow in the Transportation Management System (TMS)
- Perform relationship and knowledge-based exception management to any pre-defined processes
- Document and organize existing standard operating processes
- Conduct CHR systems trainings to external CHR customer representatives
- Manage reconciliation of daily, weekly, monthly, and quarterly reports
- Serve as a logistics expert and provide suggestions to customers to ensure maximum effectiveness
- Act as a resource and support for peers when needed
- Utilize project-based delivery model to find process improvements and cost savings within area of responsibility and/or team
To be successful in this role, you will need:
- High School diploma or GED
- Minimum 2 years of experience in Supply Chain, Transportation, and/or Logistics
- Ability to work flexible schedule on occasion
- Ability to travel up to 5% (domestic and/or international)
- Site Specific: Fluent in Spanish and English (written and verbal)
- Bachelor's degree from accredited college or university
- Information systems acumen
- Proficient in Microsoft Office Suite of programs
- Ability to present to a variety of audiences
- Ability to think critically, analyze data and solve problems quickly and accurately
- Ability to work in a team-oriented and fast-paced environment
- Ability to prioritize and handle a variety of tasks
- Continuous improvement mindset
- Excellent customer service skills
- Strong written and verbal communication skills
- Ability to adapt to an ambiguous and changing environment
- Values a diverse and inclusive work environment
We offer a competitive benefits plan that includes:
- Life and medical insurance
- A Wealth Accumulation Plan (Plan de Pensiones)
- An Employee Stock Purchase Plan
- Opportunity to prosper in a Fortune 500 company
C.H. Robinson solves logistics problems for companies across the globe and across industries. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms. We've been an innovator in logistics for over 100 years, using our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform.
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