Senior UNIX Systems Administrator

hace 3 semanas


Xico, México Thomson Reuters A tiempo completo
About the Role

We are seeking a highly experienced UNIX Support Team Lead to join our global team. As a key member of our Engineering team, you will be responsible for leading a team of UNIX engineers providing 24x7 support, managing technical recovery of production services during major incidents, and acting as a liaison between Platforms, Engineering, and Business Units.

Key Responsibilities

  • Lead a global team of UNIX engineers providing 24x7 support
  • Manage the technical recovery of production services during major incidents
  • Act as a liaison between Platforms, Engineering, and Business Units
  • Deliver services to meet or exceed Service Level Agreements
  • Evaluate and recommend process improvements
  • Monitor trends for automation opportunities
  • Identify and develop lead engineers to handle initial escalations, manage projects, and drive incident resolution efforts
  • Host weekly team meetings, daily queue review meetings, and regular one-to-one meetings with staff

About You

We are looking for a highly experienced UNIX Support Team Lead with a strong background in Linux systems administration, leadership experience of a global UNIX Support team, and experience in multiple projects involving data center consolidation/migration/optimization. You should have excellent analytical, organizational, and communication skills, with the ability to handle multiple tasks under tight deadlines.

Requirements

  • Bachelor's Degree or equivalent
  • 5+ years of relevant experience
  • Extensive (5+ years L3) Linux systems administration experience
  • Leadership experience of a global UNIX Support team
  • Mandatory experience in multiple projects involving data center consolidation/migration/optimization
  • Coordination with hardware vendors for hardware-related issues
  • Experience working in an ITIL compliant environment, with knowledge of change control, incident mitigation, knowledge, and problem management processes
  • Excellent analytical, organizational, and communication skills

About Us

Thomson Reuters is a world-leading provider of news, information, and technology solutions to professionals in the fields of law, tax, accounting, and compliance. We are committed to helping our customers pursue justice, truth, and transparency, and we are seeking a highly experienced UNIX Support Team Lead to join our global team.

What We Offer

  • A hybrid work model that allows for flexibility and work-life balance
  • A globally recognized and award-winning reputation for equality, diversity, and inclusion
  • A comprehensive benefit plan, including flexible and supportive benefits for work-life balance
  • Access to LinkedIn Learning and internal Talent Marketplace
  • Two paid volunteer days annually
  • Environmental, Social, and Governance (ESG) initiatives for local and global impact


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