Technical Innovation Specialist

hace 2 meses


Tlalnepantla, México Mondelez International A tiempo completo
Job Description

We are seeking a Technical Innovation Specialist to join our team at Mondelez International. In this role, you will be responsible for driving customer satisfaction and ensuring that all visitors have a first-class experience.

Your key responsibilities will include:

  • Allocating people resources to manage customer volumes and deliver excellent customer service
  • Ensuring the area meets health, safety, and hygiene standards, including leading and managing safe evacuations in emergency situations
  • Managing customer concerns and complaints, escalating as necessary, and supporting accident and complaint investigations
  • Providing training, coaching, and feedback to area team members to aid development and performance management
  • Managing resources to ensure effective service to customers
Requirements and Qualifications

To be successful in this role, you will need:

  • A high degree of interpersonal and customer service skills with the ability to positively interact with all levels of people in a professional and courteous manner
  • Confident presentation and public speaking skills
  • First-level team leadership skills
  • The ability to thrive in pressure situations, particularly associated with large numbers of people
  • Competent organizational skills, able to plan and organize people and tasks effectively
  • Good numeracy skills
About Us

Mondelez International is a leading global snack company with a diverse portfolio of iconic brands, including Trident, Oreo, and Philadelphia. We are committed to delivering exceptional customer experiences and value-driven innovation. As a Technical Innovation Specialist, you will play a critical role in helping us achieve our goal of making snacking better for everyone.

We offer a competitive salary range of $45,000 - $65,000 per year, depending on location and experience.



  • Tlalnepantla, México Ingredion México, S.A. De C.V. A tiempo completo

    Job DescriptionThe CUSTOMER INNOVATION SPECIALIST will play a pivotal role in driving customer success at Ingredion México, S.A. De C.V. As a key member of our team, you will be responsible for building and maintaining strong relationships with customers, providing exceptional technical support, and collaborating closely with internal stakeholders to...


  • Tlalnepantla, México Mondelez International A tiempo completo

    Job Overview">We are seeking a skilled Technical Innovation Lead to drive process development and deployment across multiple geographies. As a key member of our cross-functional team, you will lead RDQ activities required to complete process design and scale-up for innovation, growth, and cost optimization projects.">About This Role">You will work...


  • Tlalnepantla, México Ingredion A tiempo completo

    Job DescriptionWe are seeking a Technical Innovation Project Manager to join our team at Ingredion, a Fortune 500 provider of ingredient solutions.About the RoleThe Technical Innovation Project Manager will be responsible for analyzing and prioritizing projects to ensure customer needs and business objectives are achieved.This role requires effective...


  • Tlalnepantla, México Te Connectivity A tiempo completo

    Job Summary:We are seeking a highly skilled and experienced Senior Technical Field Service Specialist to join our team at TE Connectivity. As a key member of our global field service organization, you will be responsible for providing technical support and training to customers on our products and services.About the Role:Monitor and analyze the operational...


  • Tlalnepantla, México Mondelez International A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Innovation Lead to join our global gum category team. As a key member of our innovation pipeline, you will be responsible for building and leading a team of developers in product development.Key ResponsibilitiesPartner closely with consumer science, process, and packaging teams to ideate and bring to...


  • Tlalnepantla, México Mondelez International A tiempo completo

    **Job Overview**We are seeking a skilled Packaging Development Specialist to join our team at Mondelez International. As a key member of our cross-functional team, you will be responsible for delivering Packaging Design and Packaging Deployment for Innovation/Growth projects and productivity projects across multiple geographies.**Key...


  • Tlalnepantla, México The Clorox Company A tiempo completo

    Job DescriptionClorox is a leading company committed to growth and innovation, driven by our purpose and values. We believe every employee has the power to make a positive impact on consumers, communities, and teams.We are seeking an experienced IT Support Specialist to join our team in LATAM. As a key member of our site services team, you will be...


  • Tlalnepantla, México Sensient Technologies A tiempo completo

    **Company Overview**Sensient Technologies is a leading global manufacturer and supplier of colors, flavors, and other specialty ingredients.We are dedicated to helping our customers innovate and succeed in their businesses by providing technical support and advice to our internal and external customers.Our R&D team plays a crucial role in driving innovation...


  • Tlalnepantla, México Mondelez International A tiempo completo

    Company OverviewMondelez International is a leading snacking company with a rich history dating back to 1927. With a diverse portfolio of iconic brands such as Oreo, Trident, and Philadelphia, we offer a wide range of delicious products that satisfy consumers' cravings.We are proud to be one of the largest manufacturers in Mexico, employing over 6,000...


  • Tlalnepantla, México Mondelez International A tiempo completo

    Unlock Career Growth and Deliver Consumer ExcellenceWe're seeking a seasoned professional to lead process innovation projects across multiple geographies, driving the development of consumer-centric processes that deliver desired experiences.Your Key Responsibilities:You will lead technical work on multiple projects, aligning with RDQ, marketing, and...


  • Tlalnepantla, México Mondelez International A tiempo completo

    **About Us**Mondelez International is a global leader in the snacking industry, with a portfolio of iconic brands and products that delight consumers around the world.With operations in over 80 countries and a rich history dating back to 1927, we are proud of our legacy as pioneers in the food industry.Our diverse product range includes cream cheese,...


  • Tlalnepantla, México Aaf - Power & Industrial A tiempo completo

    Job Description:Aaf - Power & Industrial is seeking a highly skilled Supply Chain Quality Assurance Specialist to oversee the manufacturing process of industrial equipment in Mexico. This role requires expertise in quality control, supplier management, and technical documentation.About Us:We are a leading manufacturer of industrial equipment, committed to...


  • Tlalnepantla, México Ingredion A tiempo completo

    OverviewWe are seeking a highly skilled and experienced Senior Formulation Specialist to join our team at Ingredion. In this role, you will be responsible for managing multiple complex projects and providing technical support to GTM teams.Estimated Salary">$120,000 - \\$150,000 per year, depending on location and experience.Job DescriptionThis is an...


  • Tlalnepantla, México Mondelez International A tiempo completo

    **About Us**Mondelez International is a leading global snacking company that offers a wide range of iconic and mouth-watering brands such as Trident, Oreo, Philadelphia, Clorets, and Bubbaloo.We are passionate about creating delicious and sustainable snacks for our consumers while making it happen at Mondelez Mexico, where we have been operating since 1927...


  • Tlalnepantla, México Wesco Accu-Tech A tiempo completo

    The Sales Product Specialist is a key role in Wesco Accu-Tech's sales cycle, focusing on identifying and closing large projects that drive growth in specialized product categories.**Job Description:**This position provides pre and post-sales support to the sales team, delivering presentations and product demonstrations to customers and sales representatives....


  • Tlalnepantla, México Melise Co A tiempo completo

    At Melise Co, we are seeking a skilled Customer Support Technical Representative to join our team.Company OverviewWe value our customers and strive to provide exceptional support. As a member of our team, you will be responsible for managing customer experiences through a call center.Job DescriptionThis role requires keeping a pulse on the voice of our...


  • Tlalnepantla, México Mondelez International A tiempo completo

    We are seeking a skilled Process Engineering Specialist to join our team at Mondelez International. This is a Temporary (Fixed Term) position offering an attractive salary package in Tlalnepantla, Mexico.As a key member of our Production Team, you will play a crucial role in driving the development and improvement of our production processes, ensuring...


  • Tlalnepantla, México Aaf - Power & Industrial A tiempo completo

    About the RoleWe are seeking a highly motivated Product Development Specialist to join our team within the Power & Industrial division at Aaf International. As a Product Development Specialist, you will be responsible for understanding, developing, and executing the product roadmap for assigned products, including maintaining/improving cost targets,...


  • Tlalnepantla, México Continental Ag A tiempo completo

    About the Job">At Continental Ag, we are looking for a skilled Truck Loader Specialist to join our team. This is an exciting opportunity to work with a leading technology company that develops innovative solutions for sustainable and connected mobility.">Job Description">We are seeking a highly motivated individual to work in our production department. As a...


  • Tlalnepantla, México Mondelez International A tiempo completo

    **Job Overview**At Mondelez International, we're committed to empowering people to snack right. As a Master Packaging Development Specialist, you'll play a pivotal role in helping us deliver high-quality snacks that meet the evolving needs of consumers.**Key Responsibilities**As a key member of our packaging development team, you'll lead cross-functional...