Customer Support Technical Specialist
hace 1 mes
At Melise Co, we are seeking a skilled Customer Support Technical Representative to join our team.
Company Overview
We value our customers and strive to provide exceptional support. As a member of our team, you will be responsible for managing customer experiences through a call center.
Job Description
This role requires keeping a pulse on the voice of our customers to understand field issues, prioritize tasks and manage your time efficiently.
Key Qualifications
- 5+ years' experience in a customer/technical support role
- An engineering degree is a plus
- Experience working in the dental field (lab, dental school, dental office)
- Familiarity with ZenDesk/ERP software
- Excellent communication skills
- Experience with 3D Printing or Dental workflow is a plus
- Communication and computer skills
- Attention to detail
- Portuguese is a plus
Salary
$18,000.00 per month
Work Hours
Full-time position, 8-hour shift
Benefits
- Pension plan
- Food vouchers
Education
Minimum bachelor's degree (required)
Work Environment
On-site employment
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