Global Solutions Program Manager

hace 2 semanas


Xico, México Uber A tiempo completo

About the Team

The Global Scaled Solutions (GSS) team at Uber is dedicated to transforming the company's best ideas into agile, global solutions. Our global team focuses on delivering a wide range of capabilities and objectives to multiple tech and business teams while maximizing value through solutions that are:

Automated & Innovative
- Industry Leading
- Cross-organizational & Integrated

About the Role

Key Responsibilities
- Track progress, resolve dependencies, evaluate risks, and communicate status to management and project partners
- Collaborate with cross-functional teams to ensure project needs are met and resolve issues
- Improve process operational efficiencies and identify automation opportunities
- Own program and operator governance
- Track and report performance metrics and program-level KPIs
- Develop resource feedback mechanisms and ensure NPS targets are met for the program

Qualifications
- Bachelor's degree in human resources management or a related field
- Program/project management experience
- Professional proficiency in English
- 2-3 years of experience as a vendor manager/resourcing manager in a fast-paced environment
- Strong communication and problem-solving skills, with multilingual abilities an advantage
- Organized, detail-focused approach capable of juggling multiple priorities simultaneously
- Ability to work collaboratively cross-functionally, sharing information, providing support, and contributing to the overall success of the resources and onboarding process
- Excellent organizational skills needed to manage multiple tasks, prioritize activities, and maintain detailed records throughout the process

Nice to Have
- Understanding of AI Data Services/Data Annotation environments and Localization
- Understanding of business principles, human behavior, and motivation
- Ability to adapt to changing priorities, processes, and technology tools



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