Financial Services Representative
hace 1 semana
John Deere is a leader in the agricultural and construction equipment industry, with a commitment to innovation and customer satisfaction. As a Financial Services Representative, you will play a critical role in supporting our dealer network and helping customers achieve their goals.
We are seeking a highly motivated and experienced individual to join our team in Mexico (MX). This is an excellent opportunity to leverage your skills and expertise in finance and customer service to drive business growth and success.
The ideal candidate will have 1+ years of experience working in the finance industry or a related customer-oriented environment, with a strong understanding of finance and credit concepts. They will be able to build strong relationships with dealers/merchants, customers, and internal partners, and possess excellent communication and problem-solving skills.
The salary for this position is estimated to be around $40,000 - $60,000 per year, depending on experience and qualifications.
Main Responsibilities:
- Provide high-level support to dealer/customer relationships in a fast-paced high-volume call center
- Market and promote use of sales finance products and counsel dealers/merchants on new marketing and/or product programs
- Review and authorize additional transactions against customer's current credit limit to maintain and improve overall performance of portfolio
- Develop and maintain business relationships with dealers/merchants, area sales managers and others specific to position
- Proactively perform reviews on accounts that show a decline in their credit file to help mitigate risk by potentially taking adverse action
- Assist with solving problems, answering questions, and counseling dealers/merchants with completing financial documentation
What You Need:
- Bilingual
- 1+ years of experience working in the finance industry or a related customer-oriented environment
- Experience building strong relationships, solving problems, and communicating effectively with dealers/merchants, customers, and internal partners
- Ability to perform telephone work plus the capacity to quickly change focus on work activities while meeting deadlines
- Experience making sound business decisions
- Excellent communicator, both written and verbal
About John Deere:
At John Deere, we're committed to helping people meet the world's growing demand for food, fuel, shelter, and infrastructure. We're investing in our people and technology like never before, and we need talented individuals like you to help us succeed.
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