Business Process Specialist
hace 2 meses
About HSBC
HSBC is one of the world's largest banking and financial services organisations, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper.
About the Role
We are seeking an experienced Business Process Specialist to join our team in Mexico City. As a Business Process Specialist, you will play a key role in ensuring the timely servicing of existing accounts associated with customer products or services.
Main Responsibilities
- Validate and execute client requests for modification, replacement, or update on existing client accounts
- Administer product/service processing independently within guidelines of service level agreements
- Maintain accurate records and reports
- Work closely with internal stakeholders to ensure compliance with regulations
- Enter interest rate changes and CD rollover rates/terms in HUB
- Verify authorizer signers against client resolutions stored in FileNet
- Closing deposit and/or term accounts
- Update authorize and transactional signer information
Requirements
- Bachelor's degree in economics or administration
- Industry experience/functional knowledge
- Basic knowledge of Outlook and intermediate level in Office (Excel, PowerPoint, Word, etc.)
- Advanced comprehension and written English texts and conversational
- Numerical data management
- Knowledge of industry standards related to cash management products and services preferred
Benefits
- Competitive salary: MXN $120,000 - MXN $180,000 per year
- Paid leave package at the forefront in Mexico
- Flexible working hours
About Us
At HSBC, we offer a dynamic and supportive work environment that allows our employees to grow and develop their skills. We value diversity, inclusion, and innovation and strive to make a positive impact on the communities we serve.
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