Business Process Improvement Specialist

hace 1 semana


Xico, México Hsbc A tiempo completo

Job Overview: Purpose of the Position

We are seeking a highly skilled Business Process Improvement Specialist to join our team at Hsbc. The ideal candidate will have experience in analyzing, managing and presenting information from databases, working with various areas and specializing in process reengineering.

Main Responsibilities:

  • Manage information systems following area processes and procedures, responsible for maintaining records, information structure and inventory.
  • Identify data origins (physical or digital) to collect and distribute information correctly in systems.
  • Implement solutions to processes through automation techniques.
  • Support coworkers in generating information reports and updating them.
  • Train coworkers on information improvements, updates and procedures for consultation and storage.
  • Conduct regular audits on information integrity and quality in databases.
  • Troubleshoot problems regarding information storage.
  • Collaborate in innovation forums for initiatives that require process improvement.

Requirements

Knowledge and Skills:

  • Best practices for process optimization.
  • Project Management.
  • Negotiation and communication skills.
  • Programming languages (Visual Basic for Excel, Python, Power BI, C++ or similar).
  • Data Management (Oracle, PostgreSQL or similar).
  • Bachelor's degree in Computer Science, Software Engineering, Actuarial Science or similar.
  • Professional level in Microsoft Office (Excel, PowerPoint, Word).
  • Innovative and process improvement profile.
  • Analytical and problem-solving English skills.
  • English B2.

Estimated Salary: $85,000 - $110,000 per year, depending on location and experience.



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