Operations Manager
hace 1 semana
One Park Financial, a leading FinTech company, is seeking a highly skilled Financial Operations Manager to join our team in Mexico City. As a key member of our organization, you will play a vital role in driving operational excellence and ensuring the smooth functioning of our document processing team.
We are looking for a seasoned professional with a strong background in financial operations, who can provide strategic guidance and support to our team members. Your expertise will be instrumental in developing and implementing efficient document processing workflows, evaluating and improving existing processes, and driving continuous improvement.
Key Responsibilities:
- Provide direction, guidance, and support to team members to ensure efficiency and accuracy in data processing.
- Develop and implement streamlined document processing workflows to enhance efficiency.
- Continuously evaluate and improve existing processes to drive operational excellence.
- Follow up on the team's quality control results. Identify areas of opportunity and design performance improvement plans.
- Collaborate with other departments, such as sales and credit operations, to ensure seamless integration of data into the CRM.
- Identify training needs and provide ongoing professional development opportunities for the Document Processing team.
- Generate and analyze reports on document processing metrics.
- Use data-driven insights to make informed decisions and improve overall team performance.
- Prepare regular reports for management, highlighting achievements, challenges, and areas for improvement.
Requirements:
- Bachelor's degree in business administration, finance, or related field, or equivalent work experience.
- Advanced to native English.
- Familiarity with CRM systems and data management processes.
- Proficiency in computer software, such as Microsoft Word, Excel, and Outlook.
- Excellent organizational and communication skills.
- Ability to thrive in a fast-paced and dynamic work environment.
Benefits:
- Private Insurance
- Growth Opportunity
This is an onsite position located in Mexico City.
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