Operations Manager Senior
hace 1 semana
Job Summary
We are seeking a highly experienced and skilled Senior Operations Manager to join our team at Recruiters and HR Advisors LATAM. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our luxury boutique hotel.
Key Responsibilities
- Manage and supervise the hotel's operations, including front and back-office systems and equipment.
- Oversee the sales effort, including negotiations and proposal generation.
- Lead the sales and events department, ensuring high levels of customer satisfaction.
- Develop and implement action plans to improve guest service and resolve any issues that may arise.
- Manage the hotel's accounting functions, including accounts payable and receivable, house bank audits, petty cash, tax, budget generation, and P&L reviews.
- Coordinate with the accounting department to oversee payroll functions.
Requirements
- Proven three-year experience as a Hotel Manager or relevant role in a boutique hotel setting.
- Fluency in English; knowledge of other languages is a plus.
- Understanding of all hotel management best practices and relevant laws and guidelines.
- Working knowledge of MS Office and Google Suite; knowledge of Opera Cloud hotel management software (PMS) is an advantage.
- Revenue Management knowledge.
- Excellent customer service skills and business acumen.
- Valid passport and VISA.
What We Offer
- Salary: $100,000 - $110,000 brutos mensuales (negociable).
- Prestaciones de ley.
- Capacitación continua.
- Comedor.
- Descuentos Corporativos.
- Días de permiso con goce de sueldo.
- 10% gross annual based salary. Bono anual basado en KPI (basado en customer satisfaction, revenue, and others).
- Seguro de Gastos médicos Mayores.
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