Spa Receptionist
hace 3 semanas
Job Summary
The Spa Receptionist is responsible for providing exceptional customer service to guests and ensuring a seamless experience at the JW Marriott Cancun Spa. This role involves scheduling services, managing reservations, and promoting spa services to guests.
Key Responsibilities
- Schedule services for individuals and large groups using spa reservations software
- Answer questions about available services and update the reservations list throughout the day
- Process guest payments for spa services and maintain accurate records
- Assist with spa promotions and sales efforts
- Ensure a clean and professional environment for guests
Requirements
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Basic math skills and attention to detail
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