Spa Receptionist

hace 3 semanas


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

Job Summary

The Spa Receptionist is responsible for providing exceptional customer service to guests and ensuring a seamless experience at the JW Marriott Cancun Spa. This role involves scheduling services, managing reservations, and promoting spa services to guests.

Key Responsibilities

  • Schedule services for individuals and large groups using spa reservations software
  • Answer questions about available services and update the reservations list throughout the day
  • Process guest payments for spa services and maintain accurate records
  • Assist with spa promotions and sales efforts
  • Ensure a clean and professional environment for guests

Requirements

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Basic math skills and attention to detail

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