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We are seeking an experienced Operations Supervisor to join our team at AC Hotel Queretaro Antea. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our hotel, including managing front desk operations, supervising staff, and maintaining high standards of customer service.
Key Responsibilities- Manage front desk operations, including check-in, check-out, and room assignments
- Supervise and train staff to ensure excellent customer service and high standards of performance
- Monitor and maintain hotel facilities, including cleanliness, maintenance, and repairs
- Coordinate with other departments to ensure seamless operations and excellent guest experience
- Develop and implement strategies to improve operational efficiency and reduce costs
- 2+ years of experience in hotel operations or a related field
- Proven track record of success in supervisory or management roles
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- High school diploma or equivalent required; degree in hospitality or a related field preferred
As a member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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