Sales Operations Coordinator

hace 2 meses


Tijuana, Baja California, México TACNA A tiempo completo

About the Role

TACNA is seeking a highly organized and detail-oriented Sales Support Assistant to join our team. As a Sales Support Assistant, you will provide administrative support to the Sales department, ensuring seamless communication and coordination with customers, logistics teams, and other departments.

Key Responsibilities

  • Answer customer inquiries and respond to sales-related emails in a timely manner
  • Manage sales inquiry mailbox and update customers on order statuses
  • Assist with order, quote, and shipping information data entry requests
  • Coordinate with logistics team to ensure products ship as instructed by sales team
  • Prepare sales, logistics, and production reports
  • Update customers directly on orders statuses
  • Follow up on graphics inquiries with customers
  • Account manage small to medium key accounts
  • Assist team with day-to-day administration

Requirements

  • Fluent in written and spoken English
  • Excellent customer service skills
  • Proficient in Microsoft Excel
  • Strong organizational, planning, and prioritization skills
  • Ability to work in a team environment

About TACNA

TACNA is a dynamic and growing company that values innovation and customer satisfaction. We are committed to providing our customers with exceptional service and support.



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