Sales Operations Supervisor
hace 6 días
About Mondelēz International
Mondelēz International is a leading global snacking company with a rich history dating back to 1927. Our diverse portfolio includes iconic brands such as Oreo, Chips Ahoy, and Trident, as well as local favorites like Crema and Bimbo. We are committed to innovation and development, with cutting-edge manufacturing facilities and a technology center that drives our purpose to lead the future of snacking.
Job Summary
We are seeking a highly skilled Sales Operations Supervisor to join our team in Mexico. As a key member of our sales operations team, you will be responsible for implementing operational capabilities and supporting the operational elements for the market. You will coordinate route planning, system capabilities, and tools management for the sales team.
Key Responsibilities
- Coordinate and initiate customer and employee master data changes for sales, including data processing.
- Support the implementation of organizational realignments for master data and administrative processes.
- Support the revision/development of relevant sales policies and administrative processes, including provision in suitable media.
- Test for system implementation and system changes, working closely with sales and various internal departments and external service providers.
- Identify and implement master data simplification opportunities.
Requirements
- Experience in customer service, logistics, or sales support.
- Basic knowledge of sales systems and tools, including SAP and MS Excel.
- Solid communication and problem-solving skills.
- Ability to handle and resolve multiple queries, respond quickly, and maintain composure.
About the Role
This is a regular full-time position in sales operations. As a Sales Operations Supervisor, you will have the opportunity to work with a talented team and contribute to the success of Mondelēz International in Mexico.
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