Customer Service and Sales Representative

hace 3 semanas


Tijuana, Baja California, México FedEx A tiempo completo

Job Summary:
FedEx is seeking an experienced customer service and sales representative to join our team. As a customer service and sales representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and promoting FedEx services to new and existing customers.

Key Responsibilities:
• Provide customer service and support through various channels, including phone, email, and in-person interactions
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Promote FedEx services and products to new and existing customers
• Develop and maintain relationships with key customers and stakeholders
• Collaborate with internal teams to resolve customer issues and improve customer satisfaction
• Participate in sales initiatives and activities to meet or exceed sales targets
Requirements:
• 2 years of experience in customer service and sales
• Proficiency in English
• Ability to lift 75 lbs/34 kg and maneuver packages weighing up to 150 lbs/68 kg with appropriate equipment
• Accuracy and attention to detail
• Planning and organizing skills
• Interpersonal and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• High school diploma or equivalent
• Good communication and human relations skills
• Clear and articulate speaking voice
Working at FedEx:
FedEx is a world-class company and a great place to work. We are recognized as one of the world's most admired and respected companies, and we are committed to providing our employees with a supportive and inclusive work environment. We offer competitive compensation and benefits, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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