Associate Customer Operations Specialist

hace 1 semana


Monterrey, Nuevo León, México Lenovo A tiempo completo
About Lenovo

We are a global technology leader, committed to delivering smarter technology for all. Our vision is to build a more inclusive, trustworthy, and smarter future for everyone, everywhere.

Job Description

We are seeking a highly skilled Associate Customer Ops Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the delivery of exceptional customer experiences.

As a Customer Experience Operations Professional, you will be responsible for:

  • Developing and implementing operational processes to drive customer satisfaction and loyalty
  • Collaborating with cross-functional teams to identify and resolve customer issues
  • Providing exceptional customer service and support through various channels
  • Analyzing customer feedback and data to inform business decisions

At Lenovo, we value innovation, teamwork, and customer-centricity. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.

We are a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets.

Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub.



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