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Consumer Insights Analyst

hace 2 meses


Monterrey, Nuevo León, México British American Tobacco A tiempo completo

British American Tobacco is transforming rapidly, unlike any other organization.

To fulfill our ambitious goals, we seek individuals who are prepared to embody our values daily. Become part of this exciting journey.

BAT MEXICO IS IN SEARCH OF A CONSUMER DATA EXECUTIVE

SENIORITY LEVEL: Junior Level

FUNCTION: Insights & Foresights

LOCATION: Monterrey

ROLE POSITIONING AND OBJECTIVES

This position is accountable for overseeing analytical tasks within the organization, which includes data gathering, analysis of information, segmentation of consumer audiences, profile development, conducting website evaluations, monitoring key behavioral metrics, and implementing analytical solutions for products or services to create an effective CRM strategy.

As a member of the GBS Insights & Foresights Team, you will assist business teams in making informed decisions through integrated data solutions and establish metrics that drive business results.

The role provides timely and relevant marketing insights and analyses to support the company's decision-making processes, oversee strategy execution, and enhance overall business performance. This position is pivotal in shaping the organization's effectiveness in the evolving digital and social landscape.

Reports to: Senior Manager Consumer Analytics

Geographic Scope: US

KEY ACCOUNTABILITIES

Apply analytical techniques to address business inquiries and generate actionable reports for end-users. Derive insights from diverse data sources to inform predictions and data-driven decisions, focusing on critical metrics such as reach, follower count, impressions, engagement, sentiment analysis, brand mentions, traffic sources, and cost per lead. Monitor audience effectiveness, pinpoint retargeting and demographic targeting opportunities, and merge offline and online data for comprehensive analysis. Examine consumer data to enhance campaigns, marketing strategies, and business approaches, revealing trends and patterns. Assess marketing initiatives and relay insights to stakeholders. Cultivate managerial capabilities as outlined in the personal development plan. Collaborate with the Insights & Foresights Team, Brand, and Consumer Experience Teams to incorporate new technologies into daily operations. Partner with business and technology stakeholders to comprehend business inquiries, identify data sources, execute models, and present findings.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

2-3 years of experience in Analytics/Digital with a background in senior partner management and project management within a large organization. Prior hands-on experience in Consumer Analytics, Audience Management/Analytics, and Digital Marketing. High proficiency in English (both written and spoken), with a focus on the US market. Experience working with English-speaking partners is advantageous. Proficient in Excel and Visualization Tools (e.g., Tableau, Power BI), PowerPoint, and Social Media Platforms. Knowledge of dashboarding: building, configuring, and customizing for data democratization to facilitate easy access and interpretation of data (e.g., Adobe Analytics, Power BI, Tableau). Intermediate proficiency in SQL language. Strong interpersonal skills with the ability to engage with senior management and other key stakeholders.

ABOUT BAT

At BAT, we are dedicated to our Purpose of creating A Better Tomorrow. This commitment drives our people and fuels our passion for innovation. Discover what is possible for you at BAT.

Global Top Employer with 53,000 BAT employees across more than 180 markets. Brands available in over 200 markets, produced in 44 factories across 42 countries. Newly established Tech Hubs developing world-class capabilities for innovation in four strategic locations. Recognized as a diversity leader by the Financial Times and International Women's Day Best Practice winner. Seal Award winner – recognized as one of the 50 most sustainable companies.

BELONGING, ACHIEVING, TOGETHER

Collaboration, diversity, and teamwork are fundamental to our operations at BAT. We understand that working with colleagues from various backgrounds strengthens our capabilities and prepares us to achieve our business objectives. Bring your unique perspective.