Hotel Operations Director

hace 3 días

Zapopan, Jalisco, México Melia Hotels International A tiempo completo
Job Title: Hotel Operations Manager

The world of hospitality is yours to explore with Meliá, a company that offers endless possibilities for growth and training. As a member of the Meliá team, you will have the opportunity to work in various countries and feel part of a big family.

This role involves embarking on an exciting journey where inspiration will always accompany you. You will be responsible for overseeing the daily activities of one of our 5-star hotels in Punta Cana, Dominican Republic.

As a Hotel Operations Manager, you will oversee the daily operations of the hotel, ensuring high service standards, quality, and productivity. You will also be responsible for implementing procedures and policies of Meliá Hotels International, in alignment with strategic plans.

To succeed in this role, you should have a minimum of 2-3 years of experience as a Resident Manager or similar position. You must have functional knowledge of all department operations and a 360-degree understanding of hotel operations. Experience in all-inclusive resorts and international locations is preferred.

We offer a competitive salary of $60,000 - $80,000 per year, My MeliáRewards loyalty program, and My MeliáBenefits, which includes flexible remuneration, exclusive discounts, and more. If you are a passionate and results-driven professional who thrives in a fast-paced environment, we encourage you to apply.

Key Responsibilities:

  • Oversee the day-to-day operations of the hotel, planning, coordination, management, supervision, and analysis of results from all departments.
  • Direct and inspire the high performance of hotel teams, continuously evaluating and maintaining high service, quality, and productive processes.
  • Ensure the smooth implementation of procedures and policies of Melia Hotels International, in alignment with strategic plans.

Requirements:

  • Minimum 2-3 years of experience as Resident Manager or similar position.
  • Functional knowledge of all department operations.
  • 360 degrees of Hotel Operations knowledge.
  • All-inclusive resort experience is preferred.
  • International experience is preferred.
  • High geographical flexibility is preferred.
  • Attention to detail & a passion for excellence.
  • Demonstrate ability of Human Resources Management & Talent Development.
  • Knowledge of IT tools used in hotel management.
  • Proficient in Microsoft Office.

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