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Spa Operations Manager

hace 2 meses


Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo
Job Summary

We are seeking a highly skilled Spa Operations Manager to join our team at The Westin Resort & Spa Puerto Vallarta. As a key member of our spa team, you will be responsible for overseeing the day-to-day operations of the spa, ensuring exceptional guest satisfaction, and driving business results.

Key Responsibilities
  • Supervise and coordinate activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage, and locker room areas.
  • Ensure all employees have the proper supplies, equipment, and uniforms.
  • Manage supplies and equipment inventories within budget.
  • Maintain cleanliness of spa and related areas and equipment.
  • Understand the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
Requirements
  • High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
What We Offer

As a Spa Operations Manager at Marriott International, you will have the opportunity to work with a diverse team of professionals, develop your skills and expertise, and contribute to the success of our business. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.