Community Experience Manager

hace 1 mes


Pto Vallarta, Jalisco, México Classpop A tiempo completo
About Classpop

Classpop is a leading marketplace for unique social experiences, connecting customers with top instructors and content creators. Our platform offers a wide range of classes, from dance and cooking to floral arranging and mixology.

Role Overview

We are seeking a Community Team Lead to join our operations team. This is a key role that requires strong leadership and communication skills, with a focus on building and maintaining relationships with our community partners.

Responsibilities
  • Lead and support our community partners, ensuring they have a positive experience on our platform.
  • Collaborate with customer service to ensure timely and effective resolution of customer inquiries.
  • Develop and track key performance indicators (KPIs) to measure partner success and identify areas for improvement.
  • Monitor partner availability, bookings, and dates to ensure seamless operations.
  • Identify opportunities to enhance partner efficiency and suggest process improvements.
  • Provide expert support to partners, responding to inquiries through multiple channels and providing solutions to platform-related issues.
  • Assist our community of hosts with questions or requests related to our platform, tools, and communication.
Requirements
  • Minimum 4 years of experience managing community partners.
  • Ability to analyze data and set KPIs with minimal guidance.
  • Proficient in Google Suite and Excel, with experience working with a CRM.
  • Excellent verbal and written communication skills, with a positive attitude and willingness to learn and grow.
  • Ability to work efficiently and distraction-free in a home office environment.
What We Offer
  • 100% remote work environment, with the flexibility to work from anywhere in the world.
  • A strong and friendly team of co-workers, with a great work environment.


  • Pto Vallarta, Jalisco, México Classpop A tiempo completo

    At Classpop, we're on a mission to connect people through unique experiences. As our Community Team Lead, you'll play a crucial role in building and maintaining strong relationships with our community partners. About the Role: We're looking for a seasoned professional with a passion for community building and partner management. Your primary responsibility...


  • Pto Vallarta, Jalisco, México Organic Life A tiempo completo

    Abraca Chakra, an organic and vegan restaurant, kava, kratom, smoothie and coffee bar, and a community space, is seeking a General Operations Manager to help bring its vision to life. This role offers an opportunity for rapid advancement with a fast-growing Mexican corporation. Key qualifications include good people skills, English and Spanish fluency, a...


  • Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryMarriott International, Inc is seeking a skilled Marketing Communications Manager to lead the development and implementation of marketing plans for our properties. The ideal candidate will have a strong background in sales and marketing, with experience in e-commerce, tourism bureaus, and community leadership.Key ResponsibilitiesDevelop and...

  • Luxury Property Manager

    hace 2 semanas


    Pto Vallarta, Jalisco, México Gordian Staffing A tiempo completo

    **About Us**Gordian Staffing is a pioneering HR services provider that empowers small and medium-sized enterprises in the United States and Canada to achieve their business goals through specialized solutions and high-quality personnel.We take pride in our client-centric approach, ensuring a seamless experience for homeowners. Our expertise lies in property...


  • Pto Vallarta, Jalisco, México Gordian Staffing A tiempo completo

    **Job Overview:**We are seeking a highly organized and communicative senior community association assistant to support the effective management of our HOA operations. This role is ideal for an individual with excellent verbal and written communication skills, who can effectively manage priorities and workflow, and maintain a professional demeanor in all...


  • Pto Vallarta, Jalisco, México One Inc Software Corporation A tiempo completo

    Job SummaryOne Inc Software Corporation is seeking a skilled Technical Product Manager to join our team. As a key member of our product development team, you will be responsible for refining high-level business requirements and defining detailed business and technical requirements. This role requires strong analytical and problem-solving skills, as well as...

  • Training Manager

    hace 3 semanas


    Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryMarriott International, Inc. is seeking a Training Manager to drive company values and philosophy and ensure all training and development activities are strategically linked to the organization's mission and vision. The ideal candidate will work with property leadership teams to identify and address employee and organizational development...


  • Pto Vallarta, Jalisco, México Conalum A tiempo completo

    Orcas Social Media Manager Job DescriptionWe are seeking a skilled Marketing Specialist to join our team as an Orcas Social Media Manager. The ideal candidate will have experience in creating engaging content and managing social media platforms.Develop and implement a comprehensive social media strategy to increase brand awareness and engagement.Create and...

  • Recreation Attendant

    hace 4 semanas


    Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a Recreation Attendant to join our team at Marriott Puerto Vallarta Resort & Spa. As a Recreation Attendant, you will be responsible for encouraging, recruiting, registering, and scheduling guests to participate in recreation activities. **Key Responsibilities**Provide information to guests about available recreation facilities...


  • Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

    About Marriott International, IncMarriott International, Inc is a global hospitality company that delivers innovation at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.Job OverviewThe estimated salary for this position in Puerto Vallarta, Jalisco, Mexico ranges from $25,000 to $35,000 per year.ResponsibilitiesSales and...


  • Pto Vallarta, Jalisco, México Naya Homes A tiempo completo

    We are seeking a highly skilled and experienced Vacation Rental Operations Manager to join our team at Naya Homes. This is an exciting opportunity to be part of a growing company that is transforming the Latin American vacation and short-term rental market.About UsNaya Homes is building a property management and hospitality platform that empowers homeowners...

  • Quality Assurance Manager

    hace 2 semanas


    Pto Vallarta, Jalisco, México Marriott International A tiempo completo

    Job SummaryThe Quality Assurance Manager is responsible for implementing quality assurance processes that meet the company's mission and brand standards. This position requires a deep understanding of quality management principles and the ability to champion the Quality function and build support for change.Candidate ProfileEducation and ExperienceA...


  • Pto Vallarta, Jalisco, México Cts Languagelink A tiempo completo

    About UsCts Languagelink is a Northwest-based translation and interpretation company seeking experienced professionals to work as remote employees in full-time, limited duration positions. We offer a dynamic and fast-paced environment where you can apply your skills and expertise to drive customer success and satisfaction.Salary InformationThe anticipated...


  • Pto Vallarta, Jalisco, México FCM Travel A tiempo completo

    About UsAt FCM Travel, we're committed to delivering exceptional customer experiences through our team of dedicated professionals. We're currently seeking a Business Development Manager - Puerto Vallarta to lead our sales efforts in this vibrant region.This is an exciting opportunity for a results-driven individual to join our dynamic team and drive business...

  • Restaurant Manager

    hace 4 semanas


    Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryThis Restaurant Manager role is responsible for overseeing the daily operations of our restaurants, bars, and room service. The ideal candidate will have a strong background in hospitality management and be able to lead a team to deliver exceptional customer service.Key ResponsibilitiesSupervise and manage employees to ensure the highest level of...

  • Lead Spa Manager

    hace 1 semana


    Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

    OverviewWe are seeking a highly skilled and experienced Lead Spa Manager to join our team at the Marriott Puerto Vallarta Resort & Spa. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests while maintaining high standards of quality and professionalism.Salary InformationThe estimated salary range...

  • Senior Kitchen Manager

    hace 4 semanas


    Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

    **Job Summary**As a Senior Kitchen Manager, you will play a pivotal role in ensuring the smooth operation of our kitchen, overseeing the preparation and presentation of food to the highest standards.**Key Responsibilities**• Supervise and coordinate the activities of cooks and kitchen staff, maintaining a clean and efficient work environment.•...

  • Human Resources Manager

    hace 2 semanas


    Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

    Job Summary:As a Human Resources Manager with Marriott International, Inc., you will be responsible for overseeing the daily activities of the Human Resource Office in Puerto Vallarta. This includes managing recruitment, total compensation, and training and development for our team members.We are seeking an experienced HR professional who can deliver HR...


  • Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

    Job Overview: We are seeking an experienced Senior Spa Operations Manager to oversee the daily operations of our spa services. This role is responsible for ensuring guest satisfaction, employee engagement, and delivering exceptional results.About the Role:Salary: $65,000 - $90,000 per year, depending on experience and qualifications.Responsibilities:Spa...


  • Pto Vallarta, Jalisco, México Marriott International A tiempo completo

    Job DescriptionThe Market Quality Manager role at Marriott International is an exciting opportunity for a seasoned professional to lead quality assurance initiatives and drive excellence in our hospitality properties.About the RoleWe are seeking a talented individual to join our team as a Market Quality Manager. This key position will be responsible for...