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Support Specialist

hace 2 meses


Xico, México Capgemini A tiempo completo

**Job Summary**

Capgemini is seeking a highly skilled Support Specialist (L2) to join our team. As a key member of our Application Support team, you will be responsible for providing technical support and expertise to our clients.

**Key Responsibilities**

  • Provide technical support and troubleshooting for complex SQL Server issues
  • Develop and maintain strong knowledge of SQL Server and related technologies
  • Collaborate with cross-functional teams to resolve technical issues and improve overall system performance
  • Participate in on-call rotations to provide 24/7 support
  • Develop and maintain documentation to ensure knowledge sharing and consistency

**Requirements**

  • 3 to 5 years of relevant Application Support experience
  • Strong knowledge of SQL Server and related technologies
  • Excellent analytical and problem-solving skills
  • Good communication and interpersonal skills
  • C# and.net MVC experience a plus

**What We Offer**

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package