Tech Operations Lead

hace 2 meses


Xico, México Jato A tiempo completo

About JATO Dynamics

JATO Dynamics is a pioneering company in the automotive market intelligence sector, renowned for delivering the most comprehensive and accurate data globally. With expertise spanning over 50 overseas markets, we empower our customers to gain a significant competitive edge. We are expanding our technology operations in Mexico City and seeking an exceptional Tech Operations Lead to spearhead this initiative.

Job Summary:

We are looking for a highly skilled Tech Operations Lead to oversee the growth of our technology operations in Mexico City. This role presents a unique opportunity to build and scale a high-performing team by hiring top talent, managing resources effectively, and providing guidance as a supportive leader for our Mexico-based technology team. The ideal candidate will possess excellent leadership and team-building abilities, along with demonstrated experience in technology management.

Key Responsibilities:

  • Directly manage Mexico-based team members, including Software Engineers, Service Desk Agents, Cloud Platform Engineers, and Quality Assurance Engineers.
  • Coordinate the hiring process of technology team members with support from Discipline Leads.
  • Manage operational budgets for the Mexico technology office.
  • Cultivate a culture of excellence by coaching, leading, managing, and mentoring teams of engineers across various disciplines (back-end, front-end, quality, cloud, etc.).
  • Collaborate closely with colleagues across other functions, including Product, Engineering, Architecture, and Delivery, to ensure the team operates at a high level.
  • Evaluate business needs and develop strategies to scale our operation in Mexico.
  • Provide direct support to team members and intervene when necessary to resolve dependencies and remove obstacles.
  • Contribute to resource planning and enhance your knowledge base to best support team members.

Requirements:

  • Proven experience building and managing multi-disciplinary technology teams, ideally in a hybrid environment.
  • Experience working in a matrix-style organization where partnerships with other leaders are crucial to success.
  • Building teams from scratch by creating a hiring plan and managing the interview/selection process.
  • Effective budget management and execution against plan.
  • Servant leadership with a demonstrated ability to elevate the performance of others.
  • Familiarity with agile methodology and experience working on cloud solutions in Azure/AWS/GCP.
  • Fluent English speaker and presenter.
  • Strong problem-solving skills with the ability to respond to tight deadlines.
  • Experience creating detailed support and technical material.
  • Ability to work collaboratively as a team player.

Desirable Skills:

  • Experience delivering software and the software development lifecycle.
  • Familiarity with the Atlassian stack (Confluence, JIRA, BitBucket).
  • Knowledge of local labor laws in Mexico.
  • A solid foundation in technical theory and practice.

Estimated Salary: $120,000 - $180,000 per annum, depending on qualifications and experience. Please note that all CVs must be submitted in English to be considered for the role, and you must have the right to work and live in Mexico.



  • Xico, México Nielseniq A tiempo completo

    Job OverviewNielseniq seeks a skilled Operations Excellence Lead to drive operational success between Data Acquisition and Operations teams.Key ResponsibilitiesLead CDAR activities (planning, validation, approval, reporting, issues) to guarantee zero issues regarding on-time delivery by DA.Serve as the single point of contact between DA and Operations teams...


  • Xico, México Latinas In Tech A tiempo completo

    About Our OrganizationLatinas in Tech is a pioneering non-profit organization dedicated to fostering diversity and inclusion in the tech industry.We strive to empower Latinas at every level of the ecosystem, providing them with resources, opportunities, and community support to thrive, innovate, and lead in tech.Mission Statement:To create a vibrant tech...


  • Xico, México Amazon A tiempo completo

    About the RoleWe are seeking an experienced Tech Lead to join our Cloud Services team. This role involves leading technical programs across cross-functional teams, building processes and coordinating release schedules.


  • Xico, México Wella Operations Us Llc A tiempo completo

    Wella Operations LLC seeks a highly skilled Total Rewards Strategic Lead to support the Director of Rewards in developing and implementing compensation, benefits, and wellbeing strategies across the Americas. The ideal candidate will possess a deep understanding of regional markets, specifically Mexico, Brazil, and Argentina, and be able to analyze...


  • Xico, México Whitecollars A tiempo completo

    **Company Overview:**We are Whitecollars, a premier digital publishing partner offering high-quality online content across diverse niches. Our curated articles engage and enlighten readers, covering everything from tech trends to wellness insights. With a dedicated team of writers and editors, we ensure top-notch content that captivates audiences. At...


  • Xico, México Kone México A tiempo completo

    Role OverviewKONE México is seeking an experienced Operations Excellence Lead to join our team in Mexico City. As a key member of our operations team, you will be responsible for driving excellence in our daily operations and ensuring the highest level of performance.About KONE MéxicoWe are a global leader in elevator and escalator solutions, with over 110...


  • Xico, México Hsbc A tiempo completo

    About the RoleWe are seeking a highly skilled Finance Operations Lead to join our team at Hsbc. This is an exciting opportunity to lead a high-performing team and drive finance operations excellence across the organization.


  • Xico, México Citi A tiempo completo

    Job DescriptionThe Operations Support Team Lead is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team.Key Responsibilities:Lead and mentor a small Operation Support team through delegating...


  • Xico, México Lead A Venta A tiempo completo

    About the RoleLead A Venta is seeking a highly skilled Financial Operations Manager to join our team in Mexico. This exciting opportunity will see you play a key role in the company's financial operations, working closely with our management team to ensure seamless day-to-day operations.Salary:$3,000 - $ 3,500 (monthly)The successful candidate will have a...


  • Xico, México Louis Vuitton A tiempo completo

    **About the Role**:Louis Vuitton is a leader in the luxury retail industry, and as an Operations Excellence Lead, you will be responsible for overseeing day-to-day operational effectiveness and developing the operations strategy for our stores. Your primary goal will be to ensure the highest level of client experience through strong operational support.**Key...


  • Xico, México Quinio A tiempo completo

    We are seeking an experienced E-commerce Operations Lead to join our team at Quinio, a technology company that acquires and builds brands selling through e-commerce platforms in Latin America.Key Responsibilities:Develop and execute business strategies to scale our portfolio brands across multiple online channelsLead the planning and execution of business...


  • Xico, México Citi A tiempo completo

    Citi is seeking an experienced Cybersecurity Operations Lead to join our team. In this role, you will be responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks.Key Responsibilities:Lead security initiatives to protect Citi's data and systemsDevelop and implement incident response plans to minimize...


  • Xico, México Sedelec A tiempo completo

    Sedelec seeks a highly skilled Project Manager to lead our business operations.The ideal candidate will have 3 years of experience in Scrum methodologies and excellent communication skills.Key responsibilities include:


  • Xico, México Creadits A tiempo completo

    At Creadits, we're looking for a seasoned Traffic Operations Lead to join our team. In this role, you'll be responsible for overseeing the day-to-day management of projects and account handling.The ideal candidate will have 3 years of experience in marketing and project management, with a proven track record of leading teams under tight deadlines. They'll be...


  • Xico, México Hsbc A tiempo completo

    HSBC is a leading global banking and financial services organisation with operations in 64 countries and territories. We are currently seeking an experienced professional to join our team as a Cybersecurity Operations Team Lead.The role of the Watch Commander is critical to the protection of HSBC customers, the HSBC brand, shareholder value, and HSBC...


  • Xico, México Marriott International, Inc A tiempo completo

    About the Job:Marriott International, Inc is seeking a skilled Hospitality Operations Lead to join their team in Mexico City. This is a full-time opportunity that requires the ability to work efficiently and effectively in a fast-paced environment.Key Responsibilities:As a Hospitality Operations Lead, you will be responsible for directing and assisting...


  • Xico, México Etsy A tiempo completo

    Etsy is seeking a Tech Lead to oversee the development of personalized features for Reverb, its online marketplace for musical instruments.As a Tech Lead, you will be responsible for leading a team of engineers in building a more personal and user-friendly experience for Reverb's customers. This includes developing curation tools, expanding recommendation...


  • Xico, México Uber A tiempo completo

    About the RoleAs the Marketplace Lead for Mexico expansion, you will be responsible for driving growth and scaling operations in this key market. This is a unique opportunity to shape the future of our product offering and contribute to the success of Uber Shuttle in Mexico.Your ResponsibilitiesDevelop and execute strategic plans to drive marketplace growth...


  • Xico, México Celanese International Corporation A tiempo completo

    As a valued member of the Celanese International Corporation team, we are seeking an experienced Procurement Operations Manager Lead to oversee the day-to-day management of all aspects of Procurement operations. This is a fantastic opportunity for a skilled professional to lead a local team and contribute to the success of our organization.Job Summary:We are...

  • Operations Manager

    hace 2 meses


    Xico, México Citi A tiempo completo

    The General Services Operations Manager is a senior-level professional responsible for leading and directing the operations support team in coordination with Corporate Services. The primary goal is to utilize advanced knowledge to lead planning and implementation of standards and practices, enhancing productivity, quality, and efficiencies.Key...