Tech Operations Lead
hace 2 meses
About JATO Dynamics
JATO Dynamics is a pioneering company in the automotive market intelligence sector, renowned for delivering the most comprehensive and accurate data globally. With expertise spanning over 50 overseas markets, we empower our customers to gain a significant competitive edge. We are expanding our technology operations in Mexico City and seeking an exceptional Tech Operations Lead to spearhead this initiative.
Job Summary:
We are looking for a highly skilled Tech Operations Lead to oversee the growth of our technology operations in Mexico City. This role presents a unique opportunity to build and scale a high-performing team by hiring top talent, managing resources effectively, and providing guidance as a supportive leader for our Mexico-based technology team. The ideal candidate will possess excellent leadership and team-building abilities, along with demonstrated experience in technology management.
Key Responsibilities:
- Directly manage Mexico-based team members, including Software Engineers, Service Desk Agents, Cloud Platform Engineers, and Quality Assurance Engineers.
- Coordinate the hiring process of technology team members with support from Discipline Leads.
- Manage operational budgets for the Mexico technology office.
- Cultivate a culture of excellence by coaching, leading, managing, and mentoring teams of engineers across various disciplines (back-end, front-end, quality, cloud, etc.).
- Collaborate closely with colleagues across other functions, including Product, Engineering, Architecture, and Delivery, to ensure the team operates at a high level.
- Evaluate business needs and develop strategies to scale our operation in Mexico.
- Provide direct support to team members and intervene when necessary to resolve dependencies and remove obstacles.
- Contribute to resource planning and enhance your knowledge base to best support team members.
Requirements:
- Proven experience building and managing multi-disciplinary technology teams, ideally in a hybrid environment.
- Experience working in a matrix-style organization where partnerships with other leaders are crucial to success.
- Building teams from scratch by creating a hiring plan and managing the interview/selection process.
- Effective budget management and execution against plan.
- Servant leadership with a demonstrated ability to elevate the performance of others.
- Familiarity with agile methodology and experience working on cloud solutions in Azure/AWS/GCP.
- Fluent English speaker and presenter.
- Strong problem-solving skills with the ability to respond to tight deadlines.
- Experience creating detailed support and technical material.
- Ability to work collaboratively as a team player.
Desirable Skills:
- Experience delivering software and the software development lifecycle.
- Familiarity with the Atlassian stack (Confluence, JIRA, BitBucket).
- Knowledge of local labor laws in Mexico.
- A solid foundation in technical theory and practice.
Estimated Salary: $120,000 - $180,000 per annum, depending on qualifications and experience. Please note that all CVs must be submitted in English to be considered for the role, and you must have the right to work and live in Mexico.
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