Administrative Professional I

hace 3 semanas


Piedras Negras, Coahuila de Zaragoza, México Knorr-Bremse A tiempo completo

**Job Summary**:

The General Admin Professional I is a key role within the HR EST Center team, a customer-focused service organization that provides HR services to employees across the NA region. This position serves as the first point of contact for employees contacting the EST and is responsible for working with KB staff and systems to resolve a broad scope of inquiries related to HR services.

**Key Responsibilities**:

Complete assigned Human Resource administrative tasks, including conducting intake for all HR-related inquiries and escalating to appropriate parties as necessary. Ensure timely resolution of cases and follow through to completion to provide the best customer experience. Track and monitor cases to identify root cause of issues and document inquiry resolution and escalation in the case management system.

**Requirements**:

1-3 years of experience in Human Resources areas, with a Bachelor's degree in Business, Human Resources or related discipline or equivalent experience preferred. Bi-lingual Spanish and English required.

**What We Offer**:

Work-life balance, including Paid Vacation & Holiday Paid Time Off, Vacation Premium, Life insurance, Christmas Bonus, Educational assistance program, Wellness program, Saving Fund, Pantry Vouchers, Permits paid for: Marriage or Death of a direct relative, Attendance Bonuses, Cafeteria Subsidy, Subsidy for prescription glasses, Medical service in plant, Recognition programs, Gym



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