Data Analyst
hace 3 semanas
**Job Summary:**
The People Services Delivery Excellence team is seeking a highly skilled Data Analyst to drive business decisions with data-driven insights. As a key member of the team, you will be responsible for delivering data insights, establishing structured analytical approaches, and supporting People Services Operations in KPI goal tracking.
Key Responsibilities:
- Deliver data insights involving a combination of data, visuals, and narrative to explain operational trends and insights.
- Establish holistic and top-down structured analytical approaches focused on data storytelling.
- Support People Services Operations in the development of KPI goal tracking.
- Acquire, verify, clean, and synthesize data from various databases and resources, ensuring data quality, consistency, structure, and necessary tools.
- Provide high-quality and accurate analytics and reporting reflecting People Services performance.
- Support the development of standardized 'on-demand, self-service' dashboards and reports for the People Services organization.
- Collaborate on cross-team process efficiency initiatives to establish procedures positively impacting the organization's operation.
- Define, develop, and improve standard People Services metrics and provide simple and complex analytics addressing effectiveness, efficiency, and quality.
- Work with leadership to develop a strategy relating projects with business objectives and results, integrated with business purpose.
- Articulate stakeholder requirements and acceptance criteria through 'user stories.'
- Align and collaborate with People Services stakeholders to deliver completed data assets.
- Provide decision support through development of business case analysis.
Requirements:
- Bachelor's degree in Analytics, Business Administration, Computer Science, or equivalent.
- 6+ years of general systems and data analysis experience.
- Strong practical use of data concepts and tools, aggregated reporting, analytics, and visualization.
- Demonstrated business acumen, problem-solving skills, intellectual maturity, and relationship-building skills.
- High proficiency in Microsoft Office.
- Demonstrated ability to move quickly and deal with ambiguity.
- Ability to work independently with minimal guidance/supervision.
- Strong multi-task and organization/process skills.
- Ability to analyze and synthesize complex issues to provide insight and metrics driving business decisions.
- Experience with HUE, SQL, KNIME, POWER BI, SharePoint Online, Power Apps, Relational Data Bases Modeling.
- Adept at conducting research into project-related issues.
- Ability to work well with cross-functional teams and influence good decision-making.
- Ability to prioritize assignments/projects and multi-task within restricted time constraints.
Optional Skills:
- Strong understanding of and experience with financial concepts.
- Employee Experience concepts.
- Contact Center Concepts.
- Text Analytics.
- Statistical Analysis Concepts.
- Familiarity with Databricks platform.
About General Motors:
Our vision is a world with Zero Crashes, Zero Emissions, and Zero Congestion. We strive to be the most inclusive company in the world, embracing the responsibility to lead the change that will make our world better, safer, and more equitable for all.
Why Work at General Motors:
We aspire to be a workplace that is not only free of discrimination but genuinely fosters inclusion and belonging. We believe that every employee, regardless of background, ethnicity, preferences, or location, should feel they belong to one General Motors team.
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