Bilingual Customer Service Representative
hace 7 días
Job Summary
We are seeking a highly skilled and enthusiastic Bilingual Communication Agent to join our Customer Care team at Mediaaper Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in a dynamic and fast-paced environment.
Key Responsibilities:
- Provide advanced level English language support to clients via phone, email, or chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to ensure seamless customer experience
- Develop and maintain a deep understanding of our products and services to provide accurate information to clients
- Participate in ongoing training and development to enhance language skills and product knowledge
Requirements:
- Advanced proficiency in English language for smooth and effective communication
- Ability to present schedule restrictions to accommodate academic and personal needs
- High school diploma or equivalent
- Customer service experience (preferred)
- Valid ID and RFC (tax identification number)
What We Offer:
- Competitive salary: Earn between 8,500 to 12,000 Mexican pesos per month (NOT COMMISSION-BASED)
- Increment based on bonuses, programs, and tenure
- Welcoming and collaborative work environment
- Opportunities for professional growth and skill development
Shift Availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location:
In person
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