Technical Support Associate

hace 4 semanas


Xico, México Codertal A tiempo completo

**Job Summary:**

As a Technical Support Associate at Codertal, you will play a critical role in ensuring customer satisfaction and loyalty. We are seeking a highly skilled and motivated individual to join our team and provide exceptional technical support to our clients.

**Key Responsibilities:**

• Engage in retention efforts to ensure customer satisfaction and loyalty;
• Resolve billing issues raised to ensure customer satisfaction and loyalty;
• Utilize cross-selling techniques to promote additional products or services;
• Provide exceptional customer service to address inquiries, concerns, and complaints effectively.

**Requirements:**

• B1 level of English proficiency;
• Minimum 6 months of experience as a bilingual customer service agent;
• Excellent communication and problem-solving skills;
• Ability to work in a dynamic and supportive team environment.

**What We Offer:**

• Competitive salary package;
• Comprehensive training program;
• Opportunities for career advancement and professional development;
• Dynamic and supportive work environment.

**Language:**

English (required)
Spanish (required)



  • Xico, México Rackspace A tiempo completo

    Job OverviewAs a Technical Support Associate at Rackspace Technology, you will be the first point of contact for our customers, providing exceptional support and resolving their technical issues efficiently.


  • Xico, México Verifone A tiempo completo

    About VerifoneVerifone is a leading electronic payment technology company with a remarkable record of innovation and customer satisfaction. With over 30 years of experience, we have established ourselves as a trusted provider of electronic payment solutions worldwide.We take pride in our dynamic and fast-paced work environment where employees are focused on...


  • Xico, México Circles A tiempo completo

    • **Job Title:** Technical Customer Success Associate• **Company:** Circles• **Job Description:**• At Circles, we are seeking a Technical Customer Success Associate to join our team. As a Technical Customer Success Associate, you will play a crucial role in ensuring customer satisfaction and success through technical support, problem-solving, and...


  • Xico, México Zebra Technologies A tiempo completo

    **About the Role**:We are seeking a skilled Technical Customer Support Specialist to join our team at Zebra Technologies. As a Technical Customer Support Specialist, you will be responsible for communicating technical solutions to customers using effective communication, listening and comprehension skills.**Key Responsibilities**:Communicate technical...


  • Xico, México Ecolab A tiempo completo

    About the RoleWe are seeking an experienced Industrial Technical Support Specialist to join our team at Ecolab. This is a fantastic opportunity for individuals with a passion for technical support and a strong background in industrial or mechanical environments.Job Description:The successful candidate will provide technical support to customers, ensuring...


  • Xico, México Citi A tiempo completo

    Citi is seeking an Operational Support Associate to join its team. This role is an entry-level position responsible for providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.**Job Summary:**The Operational Support Associate will serve as a liaison between operations staff, relationship managers,...


  • Xico, México Citi A tiempo completo

    Job OverviewCiti is a leading global bank with operations in over 160 countries. We are seeking a Technical Support Associate - Customer Service to join our team.The salary for this position is estimated to be around $55,000 - $70,000 per year, depending on location and experience.ResponsibilitiesAssist with the administration of compliance procedures and...


  • Xico, México Zebra Technologies A tiempo completo

    **About the Role**:We are seeking a skilled Technical Customer Support Specialist to join our team at Zebra Technologies. As a member of our community of innovators, you will play a key role in delivering dynamic solutions that anticipate our customers' and partners' needs and solve their challenges.**Key Responsibilities**:Communicate technical solutions to...


  • Xico, México Amazon A tiempo completo

    About the RoleThe Cloud Support Associate will be part of the AWS Support Engineering team, a customer-facing global organization that provides technical support to our customers and internal teams. In this role, you will learn at an accelerated pace how to use and leverage various cloud technologies to help customers succeed.Key ResponsibilitiesCollaborate...


  • Xico, México Time Doctor A tiempo completo

    About the RoleAs a Technical Support Specialist at Time Doctor, you will play a crucial role in providing exceptional technical assistance to our customers. Your responsibilities include troubleshooting technical issues, collaborating with cross-functional teams, and ensuring customer satisfaction. This position demands a strong technical acumen, excellent...


  • Xico, México Solera A tiempo completo

    About SoleraSolera is a leading technology company in the industry, dedicated to providing top-notch support solutions.Job Description:The Technical Support Solutions Expert will provide exceptional technical assistance to internal and external customers. This high-level specialist should receive minimal instructions on routine work, exercising prudent...


  • Xico, México Cambridge University Press & Assessment A tiempo completo

    Job Title: Tech Support Analyst**About the Role**We are seeking a skilled Technical Support Analyst to join our global team in Mexico City, investigating and resolving technical support issues on Cambridge University Press & Assessment digital products.The successful candidate will be responsible for accepting and investigating technical support issues...


  • Xico, México Philips A tiempo completo

    Job Title: Technical Support SpecialistWe're seeking a skilled Technical Support Specialist to join our team and provide top-notch technical support to our customers.Your Role:You'll be the first point of contact for customer technical issues, resolving them efficiently and ensuring customer satisfaction. Your responsibilities will include:Providing Advanced...


  • Xico, México Rad Data Communications, Ltd A tiempo completo

    **Job Summary**At Rad Data Communications, Ltd, we are looking for a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for analyzing network and equipment configuration problems and defects, as well as providing technical training to coworkers and customers.**Key Responsibilities**• Analyze network...


  • Xico, México Autoservicio Mecanico "Hnos Santillan" A tiempo completo

    Job Description: As a Technical Support Specialist at our company, you will be responsible for providing top-notch customer service and technical support to our clients. Your goal will be to resolve issues efficiently and effectively, ensuring a high level of satisfaction for our customers. Key Responsibilities: • Respond to customer inquiries and resolve...


  • Xico, México Cambridge University Press & Assessment A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our global team, responsible for investigating and resolving technical support issues on Cambridge University Press & Assessment digital products.In this varied role, you will be responsible for accepting and investigating technical support issues across hundreds of...


  • Xico, México Hsbc A tiempo completo

    Job OverviewWe are seeking an experienced professional to join our team in the role of Tech Specialist Support at Hsbc.Key ResponsibilitiesProvide support for software, hardware, and networking for desktops, laptops, and servers.Perform maintenance and support on legacy products.Install and maintain PCs and associated software, networks, servers, and...


  • Xico, México Sae A tiempo completo

    Sáe, a leading technology company, seeks a talented Technical Support Specialist to join its team.As a Technical Support Specialist, you will provide remote assistance to clients in the US and Canada, troubleshooting issues with high-end printing equipment and offering actionable advice.The ideal candidate will possess strong communication skills, a systems...


  • Xico, México Aspen Technology, Inc. A tiempo completo

    Provide Exceptional Customer SupportAs a Technical Support Specialist at AspenTech, you will be a key member of our Customer Support and Training team, responsible for delivering high-quality solutions to our customers. With a strong focus on technical expertise and customer satisfaction, you will troubleshoot and resolve complex technical issues, provide...


  • Xico, México Wpp A tiempo completo

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at WPP. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our users, ensuring that they have the necessary tools and resources to perform their jobs effectively.Key...