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IT Communications Specialist

hace 2 meses

Xico, México Golder Associates Ltd. A tiempo completo

About Golder Associates Ltd.

Golder Associates Ltd. is a global leader in engineering and professional services, delivering innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide.

Position Summary

The IT Communications Specialist manages IT communications and IT portal content while collaborating with multi-disciplinary teams on all aspects of communication projects. This role services the Americas Hub, reporting to the IT Service Manager.

Responsibilities

  • Develop clear and concise non-technical messaging about technical issues, innovations, changes, and other IT-related topics.
  • Collaborate with the Technical department to determine communication needs and develop effective communication strategies.
  • Translate IT communications as needed to ensure global reach.
  • Work with the Company Marketing Team to develop and implement IT communications plans.
  • Plan and produce internal engaging messaging and content, such as newsletters, announcements, and tips of the week.
  • Maintain updates on the IT Portals and ensure accurate and timely information is available to employees.

Requirements

  • Bachelor's degree in IT, Communication, or a related field.
  • 5+ years of experience in a Communication Specialist role, preferably for an IT company.
  • Tri-lingual (English, French, and Spanish).
  • Exceptional communication and presentation skills.
  • Strong organizational skills.
  • Ability to work with cross-functional teams.
  • Ability to simplify technical concepts in business terms.
  • Experience with various communication platforms like SharePoint is a plus.