Technical Communications Specialist

hace 3 horas


Xico, México 2K A tiempo completo
Join Our Team as a Technical Communications Specialist

We are seeking a highly skilled Technical Communications Specialist to join our Communications and Engagement team at Keywords International. As a key member of our team, you will play a crucial role in revamping our SharePoint pages, integrating ServiceNow with our existing systems, and ensuring that our communication platforms align with our overall communications goals.

Key Responsibilities:
  • SharePoint Revamp: Lead the redesign and update of our SharePoint pages to improve usability, functionality, and alignment with our communications objectives.
  • ServiceNow Integration: Collaborate on the integration of ServiceNow with our existing systems, developing a user-friendly intranet-style portal that supports employee engagement and communication.
  • Tool and Technology Focus: Utilize technical expertise to enhance our communication platforms, ensuring that tools like SharePoint and ServiceNow are effectively leveraged to meet team goals.
  • Collaboration: Work closely with the Communications and Engagement team to ensure that all technical solutions are aligned with broader team strategies and goals.
  • Training and Support: Provide training and support to team members on using SharePoint and ServiceNow tools, ensuring smooth adoption and ongoing use.
Requirements:
  • Experience with other enterprise communication tools.
  • Previous experience in a similar role within a corporate environment.
  • Knowledge of intranet best practices and employee engagement strategies.
  • Proficiency in SharePoint design and customization, experience with ServiceNow, and a strong understanding of integrating these tools.
  • Previous experience in a communications or engagement role, with the ability to translate technical solutions into impactful communication strategies.
  • Strong problem-solving skills, with the ability to troubleshoot and provide solutions for technical challenges.
  • Ability to work collaboratively with both technical and non-technical team members.
What We Offer:
  • A competitive compensation package commensurate with skills and experience.
  • Excellent benefits.
  • A high level of job satisfaction.
  • A casual and fun work environment.

Keywords International is dedicated to following a well-established Equal Opportunities Policy. We endeavour to create a workplace which provides for equal opportunities for all employees and potential employees.



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